Chamber of Commerce

      Floor & Decor

      ( 123 Reviews )

      Floor & Decor
      Special Financing - Apply Today!
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      8:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.6 - (123 reviews)
      100
      11
      3
      3
      6
      Read Our 123 Reviews

      Chamber Rating

      4.6 - (123 reviews)
      100
      11
      3
      3
      6
      › ‹
      • gwen morkin

        Big thanks to Ella, Hannah, Christina, Michelle, Karen and Kevin for always being helpful. Appreciate the store is always organized and clean too.
        Mar 31st, 2024

      • Heather Reeder


        Mar 29th, 2024

      • Jeffrey Hoffman

        Floor and Decor has the most extensive selection of floor coverings I have ever come across! They also have large format tiles as big as 48"x48" and sheets of marble and granite that large. There staff is very j helpful as well. There is one current issue though. There management is holding some sales back by not letting small quantities of clearance items sell at lesser prices.
        Mar 25th, 2024

      • Brianna Kuhn

        I had an amazing experience at Floor & Decor. I ordered flooring from a different store and it arrived damaged. 80% of it was unusable. I had family coming in from out of town to install it the next day, so I quickly went to Floor & Decor to look for something in stock. They had a great selection of LVP. Hannah was incredibly helpful in explaining differences between flooring and helping me find the right color, and Jeremiah helped load it into my car. The floor turned out amazing and not a singleplank was damaged. I highly recommend checking out Floor & Decor for your next project! They were easy to work with, reasonably priced, and staff are very friendly!
        Mar 18th, 2024

      • Rachel Giblin

        Updating my 1 star review to 5. We had a problem with our custom retread order and customer service worked with us for a return with full refund. The staff thanked me for bringing to light the issue with the 3rd party the retreads are ordered through. We highly recommend the Nucor flooring from Floor and Decor (we love the Honeycomb color floors in the picture). Staff are all very friendly and helpful. Note: Be cautious when ordering the custom retreads to go with vinyl plank flooring. Make sure the staff is clear regarding a perfect match or if they are coordinated. As of March 2024, the retreads ordered through their 3rd party is just coordinated and dont really look good (the retreads are on top Of our new honeycomb flooring. Love the floor, not a fan of the coordinated retreads, but very happy with how customer service handled the issue).
        Apr 6th, 2024

      Read Our 123 Reviews

      About
      Floor & Decor

      Floor & Decor is a hard surface flooring store with an incredible selection and everyday low prices. You will find a wide range of quality, in-stock flooring, and installation products to fit any of your project needs. Beautiful tile, gorgeous wood, and elegant stone are among the amazing products available. We buy direct from the source worldwide, which means you’ll get exactly what you need at everyday low prices. We offer free design services, and for professionals, we have a dedicated PRO services team.

      Contact Info

      Products

      • Tile
      • Stone
      • Wood
      • Laminate & Vinyl Flooring
      • Backsplash
      • Wall Tile & Floor Installation Materials

      Brands

      • AquaGuard
      • NuCore
      • DuraLux
      • Prowler
      • Sentinel
      • Dream
      • Pure
      • Casa Antica
      • EcoForest
      • Goldblatt
      • Miracle Sealants Company
      • Sika
      • DeWalt
      • James Hardie
      • Mapei
      • Rubi
      • Schluter Systems
      • USG

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DINERSCLUB
      • DISCOVER
      • KLARNA
      • MASTERCARD
      • PAYPAL
      • VISA

      Questions & Answers

      Q What is the phone number for Floor & Decor?

      A The phone number for Floor & Decor is: 608-888-5901.

      Q Where is Floor & Decor located?

      A Floor & Decor is located at 2101 W Broadway, Monona, Wisconsin 53713

      Q What is the internet address for Floor & Decor?

      A The website (URL) for Floor & Decor is: https://www.flooranddecor.com/store?storeID=270&utm_source=gmb&utm_medium=organic&utm_campaign=dsg_madison

      Q What days are Floor & Decor open?

      A Floor & Decor is open:
      Wednesday: 7:00 AM - 7:00 PM
      Thursday: 7:00 AM - 7:00 PM
      Friday: 7:00 AM - 7:00 PM
      Saturday: 8:00 AM - 7:00 PM
      Sunday: 10:00 AM - 6:00 PM
      Monday: 7:00 AM - 7:00 PM
      Tuesday: 7:00 AM - 7:00 PM

      Q How is Floor & Decor rated?

      A Floor & Decor has a 4.6 Star Rating from 123 reviewers.

      Hours

      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      8:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM

      Ratings and Reviews
      Floor & Decor

      Overall Rating

      Overall Rating
      ( 123 Reviews )
      100
      11
      3
      3
      6
      Write a Review

      gwen morkin on Google

      image Big thanks to Ella, Hannah, Christina, Michelle, Karen and Kevin for always being helpful. Appreciate the store is always organized and clean too.

      Business Response on Google Mar 29th, 2024
      Hello Gwen, thank you for your feedback. We're happy to hear our team has continuously provided you with exceptional customer service during your visits. We'll be sure to recognize all team members mentioned in your review. Thank you for visiting our Monona location. Have a great day!

      Heather Reeder on Google

      image

      Business Response on Google Apr 2nd, 2024
      We're glad you had a great visit Heather. Thanks for the review!

      Jeffrey Hoffman on Google

      image Floor and Decor has the most extensive selection of floor coverings I have ever come across! They also have large format tiles as big as 48"x48" and sheets of marble and granite that large. There staff is very j helpful as well.
      There is one current issue though. There management is holding some sales back by not letting small quantities of clearance items sell at lesser prices.

      Business Response on Google Mar 22nd, 2024
      Hello Jeffrey, thank you for your feedback. We're happy to hear you enjoyed our selection, however, we regret to hear you weren't pleased with your entire customer experience and would like to follow up with you. Please send your contact information along with referencing this review to [email protected] and we will work to address your concerns. Thank you!

      Brianna Kuhn on Google

      image I had an amazing experience at Floor & Decor. I ordered flooring from a different store and it arrived damaged. 80% of it was unusable. I had family coming in from out of town to install it the next day, so I quickly went to Floor & Decor to look for something in stock. They had a great selection of LVP. Hannah was incredibly helpful in explaining differences between flooring and helping me find the right color, and Jeremiah helped load it into my car. The floor turned out amazing and not a singleplank was damaged. I highly recommend checking out Floor & Decor for your next project! They were easy to work with, reasonably priced, and staff are very friendly!

      Business Response on Google Mar 19th, 2024
      Hello Brianna, we're delighted to hear about your customer service experience at our store. We're glad Hannah and Jeremiah were able to give you the necessary assistance and insight needed to complete your project. We will make sure that they are recognized for their extraordinary customer service. Thank you and enjoy the rest of your day.

      Rachel Giblin on Google

      image Updating my 1 star review to 5.
      We had a problem with our custom retread order and customer service worked with us for a return with full refund. The staff thanked me for bringing to light the issue with the 3rd party the retreads are ordered through.
      We highly recommend the Nucor flooring from Floor and Decor (we love the Honeycomb color floors in the picture).
      Staff are all very friendly and helpful.
      Note: Be cautious when ordering the custom retreads to go with vinyl plank flooring. Make sure the staff is clear regarding a perfect match or if they are coordinated. As of March 2024, the retreads ordered through their 3rd party is just coordinated and dont really look good (the retreads are on top
      Of our new honeycomb flooring. Love the floor, not a fan of the coordinated retreads, but very happy with how customer service handled the issue).

      Business Response on Google Apr 7th, 2024
      Hello Rachel, thank you for your feedback. We are regretful to hear about your concerns regarding your flooring, however, we're happy to hear our staff provided you with exceptional customer service while resolving those concerns. Please feel free to email us at [email protected] if you have any additional questions or concerns. Have a great day!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 123 Reviews )
      100
      11
      3
      3
      6

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading