Shorehaven Behavioral Health, Inc

Hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
3.8 - (18 reviews)
11
1
2
0
4
Read Our 18 Reviews

Chamber Rating

Verified Member
3.8 - (18 reviews)
11
1
2
0
4
  • Tarshia Nash-Kelly

    This place was great a few years back however my grandson attended with great therapist at that time I just recently reached out at this clinic for my grandson and the therapist was great at that time we met with him but do to transportation issues.. I wasnt able to keep schedule appointments I was unaware of the policy of two missed appointments they discharge you however I feel the therapist that my grandson was very very unconcerned of the reason for missed appointments and I felt when I spoke to him concerning upcoming appointments he was very rude and dismissive and unconcerned so far as Im concerned I will never return here not professional!!!!!!
    Nov 14th, 2023

  • Bethany Hokkanen

    Emphasis on therapist development and support.
    Sep 29th, 2023

  • madi tate


    Jul 25th, 2023

  • A K

    Contacted therapy intake worker and they turned us away saying our situation wasn't severe even though it truly is. They refused to help us. Worker gave us different places to contact that didn't meet our needs. Do not recommend! Don't waste your time contacting them!
    Jul 18th, 2023

  • justin Trupp

    This place does absolutely nothing that they advertise on their web page and have a intake lady named Mary Ann that took three weeks to even respond to my message I left on voicemail. Then proceeded to tell me they just forgot and couldnt answer any of the basic questions I had and was totally clueless. Should be negative stars but.
    Jul 23rd, 2022

Read Our 18 Reviews

About
Shorehaven Behavioral Health, Inc

Do you need help with child or adolescent behavior, emotional problems, family crises? Need that help to be accessible and easy to use? Shorehaven is a mental health and substance abuse clinic helping to change lives through effective help. Everyone deserves the same high quality help with psychotherapy and family therapy. So, Shorehaven accepts Badgercare/Medicaid Wisconsin state insurance and most HMOs and insurances.

Contact Info

  •   414-540-2170

Payment Methods

  • Cash, Insurance, Visa, Mastercard

Questions & Answers

Q What is the phone number for Shorehaven Behavioral Health, Inc?

A The phone number for Shorehaven Behavioral Health, Inc is: 414-540-2170.


Q Where is Shorehaven Behavioral Health, Inc located?

A Shorehaven Behavioral Health, Inc is located at 3900 W Brown Deer Rd, Milwaukee, WI 53209


Q What is the internet address for Shorehaven Behavioral Health, Inc?

A The website (URL) for Shorehaven Behavioral Health, Inc is: https://www.shorehavenbhi.com/


Q How big is Shorehaven Behavioral Health, Inc?

A Shorehaven Behavioral Health, Inc employs approximately 20+ people.


Q What days are Shorehaven Behavioral Health, Inc open?

A Shorehaven Behavioral Health, Inc is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed


Q How is Shorehaven Behavioral Health, Inc rated?

A Shorehaven Behavioral Health, Inc has a 3.8 Star Rating from 18 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Ratings and Reviews
Shorehaven Behavioral Health, Inc

Overall Rating

Overall Rating
( 18 Reviews )
11
1
2
0
4
Write a Review

Tarshia Nash-Kelly on Google

image This place was great a few years back however my grandson attended with great therapist at that time I just recently reached out at this clinic for my grandson and the therapist was great at that time we met with him but do to transportation issues.. I wasnt able to keep schedule appointments I was unaware of the policy of two missed appointments they discharge you however I feel the therapist that my grandson was very very unconcerned of the reason for missed appointments and I felt when I spoke to him concerning upcoming appointments he was very rude and dismissive and unconcerned so far as Im concerned I will never return here not professional!!!!!!

Business Response on Google Dec 2nd, 2023
We are always extremely concerned about any lapses in our services. Due to HIPAA, we cannot given a specific reply in a public forum. Our Executive Director, Lynn Godec, is always ready to sort out any complaints or difficulties as quickly as possible. She is available at 414-540-2170. She can also help with locating resources one may need.

Bethany Hokkanen on Google

image Emphasis on therapist development and support.


madi tate on Google

image

Business Response on Google Aug 6th, 2023
Thank you!

A K on Google

image Contacted therapy intake worker and they turned us away saying our situation wasn't severe even though it truly is. They refused to help us. Worker gave us different places to
contact that didn't meet our needs. Do not recommend! Don't waste your time contacting them!

Business Response on Google May 21st, 2022
I'm sorry you had a negative experience. We have the capacity to help, so I would like to investigate. Can you tell me the days you called and the approximate time? I'd like to check with the intake worker who was on duty at that time. Was your request for outpatient therapy, in-home therapy, or psychiatry? The rules for in-home therapy eligibility are set by the state, not by Shorehaven, and if the problem does not fit the state's criteria, in-home won't be approved. It's not that we think anyone's request for help is not valid as we welcome all to get needed help.

justin Trupp on Google

image This place does absolutely nothing that they advertise on their web page and have a intake lady named Mary Ann that took three weeks to even respond to my message I left on voicemail. Then proceeded to tell me they just forgot and couldnt answer any of the basic questions I had and was totally clueless. Should be negative stars but.

Business Response on Google Oct 23rd, 2022
As the President of the company, I am replying to your comments. I'm sorry you had a negative experience. Sometimes, callers ask for a kind of service that is outside what an outpatient clinic can do. Sometimes, we receive a high volume of callers and it is a challenge to serve everyone quickly. Mary Ann was brand new to the position and we are working on additional training protocols for future callers. If there is anything I can do to help you further, please write [email protected].

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Overall Rating

Overall Rating
( 18 Reviews )
11
1
2
0
4

Write a Review

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