Kingsway Learning Center

Mar 13th, 2020

My son attended Kingsway from 3months- 1year and staff did a great job with him. The Daycare is closed on many days that work places are not typically off including a whole week in March. Many of our vacation days were used due to their closings as well as a recent closing for all staff in which we were notified less than a week in advance. This was a huge inconvenience. Management here is very unprofessional and unorganized. The Director repeaditly lost receipts of ours, did not notify both my husband and I of changes, and there was constant miscommunication with staff from shift to shift. I put a two weeks notice in and the Director gave us a one day notice to pay the bill upfront or my son could not come to daycare the following last 2 weeks. She exclaimed that, she would be the one to lose as parents have not paid her in the past. So at 8pm she made the decision to text me and let me know that my son could not attend the following day as I picked him up at 4pm and was told, by staff, that a payment needed to be made. This is very unprofessional and hopefully she can learn to communicate with families better in the future. We will miss Ms. KAYLA! She's the best they Got!! We have seen many staff come and go there and it's sad that Management cannot provide professionalism when children are watched. As you may see from Management's response below, they are very unprofessional. We have privately paid for a year at this facility and their response is that we have been dishonest in this review, which is untrue. I am sorry that people have not paid you in the past, however you should not treat clients this way. I am happy with our decision to leave finally.
Jul 9th, 2019

Feb 3rd, 2018

Apr 14th, 2017