Velasquez Complete Auto Care
-
3477 S 16th St
Milwaukee, WI 53215 - 414-666-8825
Chamber Rating
-
Dennis Knuth
Feb 16th, 2024 -
Abdiel Martinez
Sep 3rd, 2023 -
Alberto Viera
Aug 1st, 2023 -
Robert Harris
Everyones there was so nice they are experts in whats they do they will tell you what you need not what you want I will be back keep up the good work & god bless Service: Exhaust
Jul 26th, 2023 -
Personal account
*Update* After my review and complain to the BBB about Velasquez Complete Auto repair deceptive practices and providing proof and documentation. This business has the audacity to respond to the complaint and say that I provided false information and never contacted them by email when I provided the copy of the email attempting to resolve the matter. They created a copy of the invoice and added the no warranty disclaimer and stated that I was informed about the warranty disclaimer and coverage. However that invoice is not signed by me as acceptance of the terms and the original copy on my possession does not have that statement of the warranty disclaimer. Customer service representative stated tht they never received any emails from me. And when I called that they supposedly informed to me that it migh be the oxygen sensor. First no one gave me that information by phone because no one answered the calls. Now, how can you can give or guess a diagnostic by phone call without running the computer code for the check engine light?? Then, they replied to the initial review here in order for me to contact them by email, well I did and until now I am still waiting for their response. ***See the BBB complaints for this business. I changed my catalytic converter on 2022 the same year it broke they replaced it and it didn't last only 3 months. I called again and they ignored my calls, then I was informed that they changed the register system and they didn't have any of my information in the new system. The representative told me to contact the warranty department I left numerous voicemails and email. I never received a response from this business. I hold the copy of the receipt with the warranty terms stipulated. It's very unprofessional and disrespectful to treat customers who paid outrageous prices to receive professional and quality services. I, DO NOT recommend this business.
Aug 29th, 2023
About
Velasquez Complete Auto Care
For the Velasquez Complete Auto Care team the client is #1. Velasquez Complete Auto Care is recognized for affordable pricing, outstanding customer service and perfection in any type of work. We are specialists in custom exhaust, brakes and suspension. We are characterized by the quality of work, professionalism and excellence towards the client. We aim for perfection in our work and as soon as possible, without delays.
Contact Info
- 414-666-8825
Questions & Answers
Q What is the phone number for Velasquez Complete Auto Care?
A The phone number for Velasquez Complete Auto Care is: 414-666-8825.
Q Where is Velasquez Complete Auto Care located?
A Velasquez Complete Auto Care is located at 3477 S 16th St, Milwaukee, WI 53215
Q How big is Velasquez Complete Auto Care?
A Velasquez Complete Auto Care employs approximately 20+ people.
Q How is Velasquez Complete Auto Care rated?
A Velasquez Complete Auto Care has a 3.7 Star Rating from 279 reviewers.
Related Categories
Ratings and Reviews
Velasquez Complete Auto Care
Overall Rating
Overall Rating
( 279 Reviews )Dennis Knuth on Google
Abdiel Martinez on Google
Alberto Viera on Google
Robert Harris on Google
Everyones there was so nice they are experts in whats they do they will tell you what you need not what you want I will be back keep up the good work & god bless Service: Exhaust
Personal account on Google
*Update*
After my review and complain to the BBB about Velasquez Complete Auto repair deceptive practices and providing proof and documentation. This business has the audacity to respond to the complaint and say that I provided false information and never contacted them by email when I provided the copy of the email attempting to resolve the matter. They created a copy of the invoice and added the no warranty disclaimer and stated that I was informed about the warranty disclaimer and coverage. However that invoice is not signed by me as acceptance of the terms and the original copy on my possession does not have that statement of the warranty disclaimer. Customer service representative stated tht they never received any emails from me. And when I called that they supposedly informed to me that it migh be the oxygen sensor. First no one gave me that information by phone because no one answered the calls. Now, how can you can give or guess a diagnostic by phone call without running the computer code for the check engine light??
Then, they replied to the initial review here in order for me to contact them by email, well I did and until now I am still waiting for their response.
***See the BBB complaints for this business. I changed my catalytic converter on 2022 the same year it broke they replaced it and it didn't last only 3 months. I called again and they ignored my calls, then I was informed that they changed the register system and they didn't have any of my information in the new system. The representative told me to contact the warranty department I left numerous voicemails and email. I never received a response from this business.
I hold the copy of the receipt with the warranty terms stipulated.
It's very unprofessional and disrespectful to treat customers who paid outrageous prices to receive professional and quality services.
I, DO NOT recommend this business.
Overall Rating
Overall Rating
( 279 Reviews )Write a Review
Oil Change Service Near Me in Milwaukee, WI
A & A Tires
Milwaukee, WI 53228
414-327-6990 ( 489 Reviews )
Take 5 Oil Change
Milwaukee, WI 53216
(414) 323-5165 ( 429 Reviews )
Griffin's Hub Chrysler Jeep Dodge RAM Service Department
Milwaukee, WI 53221
414-325-3333 ( 2 Reviews )
DLB Auto Repair
Milwaukee, WI 53226
414-777-0784 ( 18 Reviews )
Monro Muffler Brake & Service
Milwaukee, WI 53217
(414) 962-4113 ( 313 Reviews )
Monro Muffler Brake & Service
Milwaukee, WI 53220
(414) 282-1200 ( 242 Reviews )
Firestone North Avenue
Milwaukee, WI 53208
(414) 445-8473 ( 78 Reviews )
Firestone Complete Auto Care
Milwaukee, WI 53216
414-255-3401 ( 312 Reviews )