CVS

jasmine k _{on Google}

Mar 7th, 2024

Pharmacy staff are so very rude over the phone.

Clark B. _{on Google}

Apr 2nd, 2024

I learned the CVS Store Manager has no authority or control over the staff members in the CVS Pharmacy. It's as if they're two separate businesses under one roof. I've been going to this CVS Store for many years and can't think of one incident when STORE employees weren't helpful or courteous. I give them 5 stars. The Pharmacy, on the other hand, clearly has issues. Last night, I simply said "hello" to a Pharmacy worker as she approached and she refused to say "hi" back. Appearing as if I had inconvenienced her, she forcefully said "Last name!". I said, "Umm... hello. How are you?" Her only response was another stern, "Last Name!" At that point, I said "I'm sorry you're having a bad day." She tersely fired back, "I am not having a bad day sir!" As you might expect, it all went downhill from there. I calmly stated that it's not THAT difficult to show some common courtesy to people. Especially customers. Let alone, Pharmacy customers. I was promptly scolded for wasting time (even though I was literally the only customer there at that point). The other Pharmacy worker eventually felt compelled to chime in and exclaim "enough already, just drop it!" under his breath. He wasn't even assisting me. In an effort to deescalate the growing tension, I didn't respond. I simply paid for my meds and left saying "Thank you, have a good evening." I never once raised my voice. I've experienced callous behavior at this Pharmacy many times. But this was the first time I ever spoke up about it. And our little exchange made one thing crystal clear: my hopes for any sort of kindness from the CVS Pharmacy at 1650 N Farwell Ave... are completely futile. If we, as paying customers, continue to tolerate this type of behavior, obviously nothing will change. Sure, we can write one-star google reviews, complain to management and threaten to go to their competition. But realistically, that won't do much. However, TOGETHER, we have all the power we need. When we organize and boycott a company in large, coordinated numbers... they will have no choice but to take notice. And just by the looks of the other one-star reviews here... WE HAVE THE NUMBERS! Now, who's with me?

John Dong _{on Google}

Feb 25th, 2024

Rude pharmacy clerks.

Dani Grey _{on Google}

Feb 12th, 2024

Whenever I have to speak to the pharmacy at CVS, I feel that God is punishing me and that he is enjoying it. The staff in the CVS pharmacy are always so rude and nasty, I would rather stick a fork in the toaster.

Kirk Bogle _{on Google}

Jan 7th, 2024

Been waiting a month for a refill and now they said they couldnt find my prescription.