Fastenal

Very rude Unwilling to help Find the right bolts . I had better help At Ace Hardware
Apr 12th, 2023

Apr 7th, 2023

They never have anything in stock ever. Youre better off spending the extra dollar and ordering through Granger.
Jul 7th, 2022

May 25th, 2022

I stripped a bolt on the rear suspension of my daily driver and took the opportunity to replace all the nuts and bolts with common, standard sized hardware. I went to this particular Fastenal to get 6 nuts and 6 bolts, ~$4.00 worth. Unfortunately, they were out of stock of sufficient quantities of both, but they offered to order more and that I could come back in a few days and pick some up. I came back a few days later, only to find a $16.00 bill waiting for me; they charged me shipping & handling and required a minimum order of 10 pieces each. I asked, "why would I pay for shipping and a minimum 10 piece order when I could have ordered only 6 of these online and have them shipped to my house quicker ?" The clerk said "yeah, you could have done that." Am I upset about the $12? NO. Am I disappointed about the entire lack of common sense (both my own and this Fastenal's)? Yes.
Dec 29th, 2017