Midwest Bookkeeping & Tax Solutions

I hired Priscilla for her expertise in handling tax matters for multicultural couples, and she is undoubtedly friendly and knowledgeable. However, my experience has been marred by poor communication and follow-up. The response time to inquiries is wildly inconsistent, ranging from under an hour to several months. Despite multiple attempts to reach out via phone, voicemail, text, and email, I often find myself having to initiate contact for updates. On one occasion, I even had a scheduled phone appointment that was missed without any follow-up or explanation. My biggest concern has been the delay in filing an amendment, which is nearing its deadline. It's been over 20 weeks since the last submission, and the IRS still hasn't received my return. This lack of action and communication is putting me at risk of significant financial losses. While Priscilla has the potential to provide excellent service, the communication issues and missed appointments need to be addressed for a more reliable and stress-free experience.
Mar 22nd, 2024

Mar 5th, 2024

Today it was a pleasure to meet Priscila Prado, who helped us with pleasure and professionalism with the taxes, she easily explained each of the things to us, she always has an answer to your questions, she speaks Spanish, she is fast and has affordable prices, do not hesitate to contact us. go to her, on my part, I will look for her again.
Feb 22nd, 2024

Great attention to detail and she explains your taxes thoroughly!
Feb 14th, 2024

Jan 24th, 2024