Chamber of Commerce

      First Citizens Bank

      ( 6 Reviews )

      First Citizens Bank
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      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.2 - (6 reviews)
      3
      0
      0
      1
      2
      Read Our 6 Reviews

      Chamber Rating

      Verified Member
      3.2 - (6 reviews)
      3
      0
      0
      1
      2
      › ‹
      • Wade Walla

        Convenient, helpful staff, quick service.
        Jan 1st, 2024

      • Joan Wajer

        Mr Sony was great, he went the extra mile to get me a loan after my vehicle was totaled.
        Nov 22nd, 2023

      • Tristian Nelson

        Bank manager was completely useless. Tried to pass on the state medical examiners number so they can get in contact with the bank to confirm a death in the family. Dude didn't care about helping me, he didn't care about pointing me in the right direction. Dude may have been there for 23 years but I'm willing to bet his customer satisfaction scores are terrible. I also work in banking, and idk if the company I worked for just cared that much for their customers but we would push people as far up the ladder to corporate as we possibly could to help resolve a customers situation or complaint. This guy or this bank needs to refocus a little bit. Learn to talk to customers.
        Oct 14th, 2023

      • Daniel Bath

        Lady behind counter not very friendly needs to be coached on customer is her paycheck not her gripe
        Sep 20th, 2022

      • Micah Kranz

        Do you like constantly being let down? This is the bank for you.
        Apr 11th, 2022

      Read Our 6 Reviews

      About
      First Citizens Bank

      At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Menomonee Falls, WI branch or find us online.

      Contact Info

      •   (262) 532-6100
      •   (984) 867-3576
      •   Website

      Products

      • Checking
      • Savings
      • Personal Lending
      • Home Equity
      • Credit Cards
      • Online and Mobile Services
      • Business Checking
      • Business Lending
      • Business Credit Cards
      • Merchant Services

      Images

      Questions & Answers

      Q What is the phone number for First Citizens Bank?

      A The phone number for First Citizens Bank is: (262) 532-6100.

      Q Where is First Citizens Bank located?

      A First Citizens Bank is located at W178 N9358 Water Tower Place, Menomonee Falls, Wisconsin 53051

      Q What is the internet address for First Citizens Bank?

      A The website (URL) for First Citizens Bank is: https://locations.firstcitizens.com/wi/menomonee-falls/w178-n9358-water-tower-place

      Q What days are First Citizens Bank open?

      A First Citizens Bank is open:
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM

      Q How is First Citizens Bank rated?

      A First Citizens Bank has a 3.2 Star Rating from 6 reviewers.

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      First Citizens Bank

      Overall Rating

      Overall Rating
      ( 6 Reviews )
      3
      0
      0
      1
      2
      Write a Review

      Wade Walla on Google

      image Convenient, helpful staff, quick service.

      Joan Wajer on Google

      image Mr Sony was great, he went the extra mile to get me a loan after my vehicle was totaled.

      Tristian Nelson on Google

      image Bank manager was completely useless. Tried to pass on the state medical examiners number so they can get in contact with the bank to confirm a death in the family. Dude didn't care about helping me, he didn't care about pointing me in the right direction. Dude may have been there for 23 years but I'm willing to bet his customer satisfaction scores are terrible. I also work in banking, and idk if the company I worked for just cared that much for their customers but we would push people as far up the ladder to corporate as we possibly could to help resolve a customers situation or complaint. This guy or this bank needs to refocus a little bit. Learn to talk to customers.

      Daniel Bath on Google

      image Lady behind counter not very friendly needs to be coached on customer is her paycheck not her gripe

      Micah Kranz on Google

      image Do you like constantly being let down? This is the bank for you.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 6 Reviews )
      3
      0
      0
      1
      2

      Write a Review

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