Michiels Bar & Grill

Mar 31st, 2024

We went for Easter buffet. Lots of desert. Limited selections on entree. Very disappointed. Breakfast sausage only items for breakfast at 10:30 am. For the cost I expected better. Don't recommend. Won't go again. Co-workers said normal brunch is just as bad.
Mar 29th, 2024

Omg . Just a suggestion do not eat here. Just left, horrible service, horrible management, sub par food. Do yourself a favor and save yourself the hassle.
Mar 29th, 2024

For years we have been going to Michiels Bar and Grill. It was natural for us to book a reservation here to meet as a family after my mother funeral viewing because the menu offers something for everyone. The food was wonderful. We could not have had a kinder, efficient or professional server for our 14 person reservation. They were great!
Mar 27th, 2024

It was awesome to see a local spot so busy, and I 100% understood that they were going to be busy. I remember having family meals, even my first winter formal dinner date in 03 was had here. It was so cool to walk in and see the original fixtures and tables. Drinking culture won out again because it was assumed that we would be okay being sat by the bar. The pricing for the food that was served and it being a high holiday for Christians was understandable. It would have been nice to have had more space to enjoy our family time together, but we had our elbows being ran into by staff, other patrons standing so close we could smell their alcoholic beverages, and at one point my husband had to ask not once, but twice for a huskier patron at a neighboring table to please move out of the way, so he could sit at his chair as she was practically sitting in it herself being that she was not average died, while talking to her family. When we made the reservation, there was no mention of an automatic gratuity charge. (Had there been mention of this at the initial reservation, we would have declined right there and would have opted for a different venue.) The expectation that we tip our server accordingly for the service they give us as patrons was taken away and we were expected to pay 20% gratuity. For what? A child that couldnt be bothered to smile, build any rapport, or take away the two other refill cups of my spouses that were stacking up on the table? What was even more deceiving- was that at the bottom of the receipt was the break down of gratuity that the patron could leave BASED ON THE TOTAL BILL WITH BUILT IN GRATUITY ALREADY CHARGED. Ha! Pay your wait staff better wages if you think they will give excellent service deserving of said wages every single time. But it was for a buffet. Because today- our service was below subpar. When we disputed the gratuity, the server was very professional and stated she would go fetch her manager. The manager came in hot! Right out the gate, attitude and posturing. We werent satisfied with our server, and all the manager wanted to do was argue with my spouse and not listen to our concerns. Thats what made him furious. She talked over him, very obviously didnt take him serious. Then- what took the cake, the manger had the audacity to say that her staff was sacrificing her time away from their families. I lold. I personally chose to sacrifice countless birthdays, first words, first steps, numerous holidays, and packer Sundays away from my family serving my country only to be told that today Michiels waitstaff is sacrificing a single holiday in an industry, where its expected of them no less, deserves $50 for bringing us cups of water, root beer and soda. Um, no. I put myself through college serving, and that my friends was not service deserving of a $50 tip when she couldnt even be personable. The manager using the f-word was beyond unprofessional. That may be okay for their bar patrons during evening hours, but not on a high holiday where they expected us to pity tip them for service industry standard. That only compounded my distaste for the overall experience. Dont like working holidays? Dont work in this industry. Parking: Handicap spots were harder to navigate, but I certainly didnt die.
Mar 29th, 2024