Bucciferro Family McDonald’s

Mar 6th, 2024

Customer service is nonexistent. The employees are often rude and argumentative. It took me half an hour to get one big Mac in the drive thru. I would have downright left, but once you get stuck in those lanes, there's no way of leaving. Once, I ordered a McChicken, and it literally had a chicken patty, bottom bun, but no top bun. I had to eat it like a taco. The owners are pretty good about responding to customer complaints with apology letters. I don't know, if it's happened so many times and so many people have had the same experience, maybe it's time to filter out some of their employees. There's really no reason for them to be argumentative. They gave me somebody else's order and then kept insisting it was what I ordered. I wasn't even rude. All I said was "I think this is someone else's order, I didn't order either of these.." two women argued with me that it was my order and then snatched it out of my hand to rustle through it and then hand it back to me. I literally ordered a cheeseburger. I don't know how that's so hard to mess up. They could have just said sorry and given me my order, but they had to make it a whole scene because they were wrong. I never have a good experience here and that's quite disappointing. Just about any other McDonald's is going to be a better choice. There's a culvers nearby, I would recommend them over this McDonald's as they are very hospitable and thorough.
Feb 27th, 2024

A mcdonalds with a play place inside is nice. It was very clean. I had some non crunchy fries and I give the service a 3 because I ordered a coffee with 6 sugars and they gave me coffee with cream in it. It was disappointing. Details do matter.
Feb 1st, 2024

Dec 21st, 2023

Dec 15th, 2023