Ashley Store
-
2404 W Beltline Hwy
Madison, WI 53713 - 608-277-7700
Hours
Chamber Rating
-
Marla Garcia
Apr 8th, 2024 -
anne tjepkema
Al Combs was very knowledgeable and helpful when we purchased a new couch. Thank you!
Apr 7th, 2024 -
Nick Gauger
Jennifer was extremely helpful, friendly, and patient while we shopped for a new sofa. The showroom was clean and well organized with a huge selection.
Apr 7th, 2024 -
Diane Lynn Barlett
While their products are absolutely fantastic and sales staff are wonderful the delivery/repair is horrible. We were to receive our new furniture on Tue which I understand there was the snowstorm BUT the truck was directly in front of our home. It appeared he was stuck and he did shovel around his wheels and then was able to move. I then look out and they are leaving. Never came to door, no one called, and no furniture. I called store and it was claimed they were pulled off service as I understand but they were in front of my home. When they were rescheduled it took 15-20 min here to unload so why wouldn't you just let them unload then leave? Plus why did I have to call to find out what happpened? We were then rescheduled for afternoon Thurs!!!! We have no living room furniture and no dining room furniture in our home and we now have to wait 2 days???????????? Then Thurs afternoon when they did come the gents were very nice and personable BUT after they had set up and left we sat on the recliner couch and a screw falls out on the floor! I then called and they would happily send service NEXT FRIDAY!!!!!!!!!! So you wait a week now not sitting on that end of couch as we don't know how that screw affects any of the set up. When I questioned the person I spoke with if it was safe she said just sit gently!!!!!!!!!!!!!!! WHAT?????????? I am a nurse and if I gave answers like that I no longer would be employed!!!! There is no urgency for service with this company. As I said sales was fantastic, the product is awesome but beware after you sign on the dotted line that service goes from 5 to a 1.
Apr 7th, 2024 -
Elizabeth Cortez
The staff is very welcoming. Megan Cooling is the sweetest and most helpful person. She deserves a big bonus :)
Apr 5th, 2024
Contact Info
- 608-277-7700
Questions & Answers
Q What is the phone number for Ashley Store?
A The phone number for Ashley Store is: 608-277-7700.
Q Where is Ashley Store located?
A Ashley Store is located at 2404 W Beltline Hwy, Madison, WI 53713
Q What is the internet address for Ashley Store?
A The website (URL) for Ashley Store is: https://stores.ashleyfurniture.com/store/us/wisconsin/madison/7710000490?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch
Q What days are Ashley Store open?
A Ashley Store is open:
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Q How is Ashley Store rated?
A Ashley Store has a 3.8 Star Rating from 974 reviewers.
Hours
Ratings and Reviews
Ashley Store
Overall Rating
Overall Rating
( 974 Reviews )Marla Garcia on Google
anne tjepkema on Google
Al Combs was very knowledgeable and helpful when we purchased a new couch. Thank you!
Nick Gauger on Google
Jennifer was extremely helpful, friendly, and patient while we shopped for a new sofa. The showroom was clean and well organized with a huge selection.
Diane Lynn Barlett on Google
While their products are absolutely fantastic and sales staff are wonderful the delivery/repair is horrible. We were to receive our new furniture on Tue which I understand there was the snowstorm BUT the truck was directly in front of our home. It appeared he was stuck and he did shovel around his wheels and then was able to move. I then look out and they are leaving. Never came to door, no one called, and no furniture. I called store and it was claimed they were pulled off service as I understand but they were in front of my home. When they were rescheduled it took 15-20 min here to unload so why wouldn't you just let them unload then leave? Plus why did I have to call to find out what happpened? We were then rescheduled for afternoon Thurs!!!! We have no living room furniture and no dining room furniture in our home and we now have to wait 2 days???????????? Then Thurs afternoon when they did come the gents were very nice and personable BUT after they had set up and left we sat on the recliner couch and a screw falls out on the floor! I then called and they would happily send service NEXT FRIDAY!!!!!!!!!! So you wait a week now not sitting on that end of couch as we don't know how that screw affects any of the set up. When I questioned the person I spoke with if it was safe she said just sit gently!!!!!!!!!!!!!!! WHAT?????????? I am a nurse and if I gave answers like that I no longer would be employed!!!! There is no urgency for service with this company. As I said sales was fantastic, the product is awesome but beware after you sign on the dotted line that service goes from 5 to a 1.
Elizabeth Cortez on Google
The staff is very welcoming. Megan Cooling is the sweetest and most helpful person. She deserves a big bonus :)
Overall Rating
Overall Rating
( 974 Reviews )Write a Review
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