The Madison Geeks Group

I would avoid this place if I were you. I was estimated $190 and was charged $389 without a call to notify me of the price change. Additionally, they were very slow. I gave them the laptop on 3/13 and got a call it was done on 4/9 (27 days total). I am a software dev and have built my own computers for years. I went in to get a charging port replaced on a laptop. This is not a complicated order, but it does involve soldering so I needed someone to with a solder gun to do this. The final price was 205% more than the quoted price. There was no notification of this increase. I choose this place for the good reviews, but after working with them I am baffled how they got those reviews. I would avoid this place if I were you.
Apr 9th, 2024

I give five stars for their knowledge and expertise. Answer your phones to provide customer service and you will have no competition.
Feb 17th, 2024

I spilled a cup of tea on my laptop that was storing a large amount of un-backed up data from my PhD research. While there was too much damage to the logic board for the Madison Geeks Group to repair the computer in house, they coordinated a repair with a third party that was able to fix it microchip by microchip. They took care of everything including communicating the problem with the third party to get a quote, packing and shipping the computer, and handling the payment to the third party. I was so pleased that they made this possible, as Apple and other repair shops in town wouldn't work around my need to maintain the integrity of my data in the process of a repair. Highly recommend!
Jan 19th, 2024

I took my computer in because it was crashing. They told me they fixed the crashing, but I havent been able to use it since I picked it up Friday. It looks like it is turning on, but it wont connect to any screens! I tried hdmi and dv, multiple cables and screens. The display simply wont work. Im not sure what went wrong, but it feels like a waste of $250. Also their call center does a terrible job of relaying information to them, or to clients
Nov 8th, 2023

Super impressed with these guys. The repair rates are reasonable and the staff is friendly and knowledgeable. I brought my rig in to repair the liquid cooling fan. Mike analyzed my machine and besides replacing the cooling system also suggested additional improvements to make the rig faster. My rig has never run as good as it does now. I will always use Madison Geeks Group for all my computer repairs in future. Mike, you rock!
Sep 28th, 2023