Toycen of Ladysmith

Awesome owners, great staff, best mechanics. Thank you Autumn & Benny for taking great care of my vehicles. Keep up the great work everyone thank you very much!
Nov 10th, 2021

Aug 19th, 2021

Cant say enough about my experience here. Im an out of towner who was just passing thru the area and had to make an emergency stop. Shane and the crew of techs did everything they could to help me out and went way above and beyond to make sure I could continue on my way in a timely manner. There are still good people and businesses out there and these guys are exactly that. I will be forever grateful for them for the exceptional service and customer care they provided for me. Would recommend 100%
Aug 11th, 2021

We bought a certified used 2015 Tahoe from this dealership and at face value they were very nice to work with and accommodating. Weve had our Tahoe for 7 months and brought it in for a routine oil change, tire rotation, and then we started to notice a clunking with turning so we wanted to get that checked also. We got our estimate back that all of the repairs for shocks, struts, sway bar, etc. was going to cost us $5,500! Im no mechanic but I find it hard to believe that all of that work popped up within the 7 months we owned this car and at the severity it had appeared. It felt like the Ladysmith dealership didnt do any safety checking or inspections on what they had on their lot which is concerning. If you buy used from them, Id bring it to an independent garage for an inspection before committing to the sale.
Mar 8th, 2022

My 2018 Chev Silverado Duramax Diesel truck went into limp mode, saying I had an emission issue and to see the owners manual now. I had no idea what was wrong and the truck lost a lot of power. I was able to make it to Tocyen Chev as I was passing through Ladysmith, WI on my way home to the Twin Cities on this past Saturday. I have never stopped here before, but I just had to trust this Chevy dealer would get me back on the road. I used their after hours drop box and called them on Monday morning. I spoke to Shane in service who helped me without an appointment and had it fixed by 2pm Monday. They put in a new Injector Harness for cylinder #4, that they had seen go bad in the past on other trucks. Which saved me a ton of money, not putting in a new injector that I didn't need. They also replaced a fuel filter that I knew I needed replaced! Shane was great. Then I drove back out there from the Twin Cities to pick it up, (I had friends give me a ride home on Saturday) and spoke to Mike Toycen. Mike had the keys out ready to go and was great! I was so impressed with the high level of service and willingness to get my truck fixed so quickly! They are all professionals here, and I will be back anytime I am passing through to the cabin! I would recommend this dealership to everyone! Thank you, Dave C., Twin Cites, MN.
Aug 18th, 2021