Ann Taylor Factory Store

REPENT!!! good clothes and the employee with the teeth was very nice and patient, but something about the store lacked Jesus.
Jul 24th, 2023

Thanks to Sandy who helped me today! Customer service at its finest! Love Ann Taylor Factory!
Sep 3rd, 2022

I came into the store clean and well dressed, with a very small crossbody purse. Yet, from the beginning the sales woman eyed me with suspicion. I picked up a turtleneck sweater, and made my way around the store hoping to find a similar sweater in crewneck. The sales woman frequently made her way to where I was and just stared at me with a warning look and/or asked me if I needed I help. Since I could sense she was uneasy with me for some bizarre reason, I told her what I was looking for, and asked for her help finding it. (They didnt have it). I decided to just stick with the turtleneck version and went to look at jewelry before leaving. She then said she would take the items from my hands to hold behind the counter. This was not really an offer to help me, I could tell she was still worried I was going to steal something. I quickly made my purchase because the Anne Taylor quality is still there and the price was fair. However, I will never return to this location because I was made uncomfortable.
May 29th, 2022

Mar 31st, 2021

Wanted to spend a $150 gift card but one of the sales people wouldnt stop complaining about schools being closed when she found out I was a teacher. I tried to be polite, I tried to walk away, it wouldnt end. It was very uncomfortable. After about ten minutes I gave up and left. I wish I caught her name..... probably wont go back.
Jun 25th, 2020