Wells Fargo Bank

If I could choose no stars, I would. This branch is impossible to work with. They flat-out lied to my face and pretended they were unable to take a payment when I personally heard they were authorized to take it. They gave me the run around for over an hour. I will NEVER bank here.
Sep 30th, 2023

The worst. This is the bank my job uses so I have to bring deposits here several times a week. What bank has NO parking for its customers? This one! You want to give them your money, you'll have to pay to park first. They will not take deposits in the drive thru. Than, after driving the block for 15 minutes to find a spot,you will go into the lobby where they REFUSE to open more than ONE teller no matter how FULL the lobby is or long the line is. And its always long. I've been at my job a long time, we have had MANY different banks. NEVER have I had a bill refused, sent in or sent back. Yet you can count on it, every deposit we make, a bill is getting rejected. Why? It's old, it's wrinkled, it has a small stain on the corner. Ask them to run a money marker over it? Oh no, they don't have one in the ENTIRE BANK! What kind of bank has NO money markers? I'm sorry I can't tell customers only new crisp bills will be accepted at our establishment. And guess what? Every time I come back to work and run the money marker over it, the bill is just fine. They just LOVE to make a spectacle holding up the bill, most times a mesley 5 dollar bill, calling every employee to look at it as the packed lobby stares at you. Keep in mind, these bills do not look fraudulent because they aren't. They are just old and worn. Than they make a big deal like you are trying to pull one over on them. Mamn, i just work here, im just dropping off a deposit. I didn't run down to the black market to get a "fake" 5 dollar bill to get over on you all for the benefit of my job. It's laughable. Going here is a nightmare. I CANNOT for the life of me understand WHY anyone would bank here, and i ponder it intensely every time I'm waiting in the long line for the one teller.
Jul 31st, 2023

Heather is very sweet and has a lot of positive energy as soon as she sees a person. I absolutely loved spending my time with her while depositing checks. I appreciate the help! She deserves the raise!
Jun 27th, 2023

Great guest service. They had a beautiful remodel at Hudson location. I needed my statements going back to 2018 for four different fraud attempts on my wells fargo checking account. A banker was able to help to get my statements back to 2018 and waived the fees to help me to resolve the fraud on my account which helped me so much! Every banker and teller at the hudson location is very nice and is so attentive to their guests and banking needs. I do miss their coin machine to count coins and turn them into cash or deposit into my checking and or savings. However I can do that at Westconsin credit union which is free if you have any account with them otherwise it's a ten to fifteen percent charge applied. WellsFargo only had one teller on duty when I was there, but it was not busy or a long wait In line at all. Even with one teller on staff at the time she was very nice and time efficient!
Dec 13th, 2022

Will the inside service return anytime soon?
Nov 17th, 2022