Grand Avenue Dental Care

Warm and friendly experience
Apr 2nd, 2024

I'm get anxiety with dental. Especially with the drill, I needed a crown on a weakened tooth that broke. This was my first time here and it was FABULOUS!!! Everyone I encountered was nice I also liked how it was same day crown,so one visit and done. The Dr explained everything she was doing, amd kept checking to see if I was okay. :) I would highly recommend this place to people looking for a dentist. And if you have to pay out of pocket their pricing is also great. My anxiety was not as bad as it had been in the past with Dental visits.
Mar 24th, 2024

Everyone there is very nice and they did well.
Mar 16th, 2024

Grand Avenue Dental is absolutely TERRIBLE! The dentists are rough and the staff is extremely rude. I have been going to Grand Avenue Dental Care for about 6 years. And I have had more bad experiences than good. I had to have a crown last week and was there for almost 4 hours. Dr. Shinn who did the work was one of the worst dentist's I have ever seen. Both Dr. Shinn (another new dentist to the practice) and the assistant were extremely rough. They cut my gums, over extended my jaw when trying to inject nova cane, pinched my lip several times with dental tools, pulled the side of my mouth so hard I thought my lip was going to tear. A week later and my jaw still hurts to open and I can't open it all the way. The crown that was replaced, is in need of a root canal as it is now sensitive to hot and cold. (My last 3 crowns I had done here all needed root canals) I called and spoke with Devon to try and set up an appointment to confirm I need a root canal and she was extremely rude and could cared less. The first appointment I was unable to make due to another family obligation, the next soonest appointment was a week away. She blamed me for not being able to make the first appointment, and could have cared less that they could not get me in any sooner or the urgency of the appointment needed. This is not the first time I have dealt with Devon being rude this has happened on several occasions with the last 3 crowns needing root canals. This place is a revolving door with dentists. The one good dentist they had left as well. I don't know how many new dentists they have hired in the 6 years I have been there but it's been quite a few and they have all been terrible and fresh out of dental school. They are only open 4 days a week, and don't do anything to accommodate their patients for emergency situations. They also do not understand your insurance benefits. My particular insurance you get a certain amount of benefits every 2 YEARS and it renews on the even years. They told me I get that amount every year which is not the case. Needless to say my entire family has found a new dentist that our friend referred us to and they have welcomed us with open arms, and have been beyond helpful and accommodating unlike Grand Avenue Dental.
Mar 15th, 2024

I was very pleased with my visit on 3/13/24
Mar 13th, 2024