Hours

Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM

Chamber Rating

Verified Member
4.0 - (1023 reviews)
472
250
178
60
63
Read Our 1023 Reviews

Chamber Rating

Verified Member
4.0 - (1023 reviews)
472
250
178
60
63
  • Diane

    Specifically went to picture studio. Extremely disappointed. Old props, 2 backgrounds and definitely did not get a great shot!
    Apr 2nd, 2024

  • LaTasha M

    Nice sales and plenty of clearance sales, the workers were very nice. They have a nice cosmetics department good item selection
    Mar 27th, 2024

  • Tasha

    Dont do business with this company using PayPal I made a purchase back in February but the items was no longer needed Not only did they REFUSE to cancel my order when I called the store directly due to me using PayPal (despite it being AFTER the date they stated in the email that my order would be cancelled automatically!!!) But I been on a run around for WEEKS on getting refunded. First the customer service rep ( called the 1800#) told me Ill be refunded and PayPal credited by the 15th of this month here we are nearing the 19th and STILL no refund! So I called today ( the 1800# again) and this time the rep was confused as to who said I was going to get a refund ummm what the hell do you mean??? I paid for something that I dont have so somebody better give me a refund!!! PayPal was NO help, I sent them proof that my order was cancelled and that I never went to pick up the order but they sided with Jcpenny and stated that Jcpenny showed proof that I was refunded. So I ask PayPal to show me the proof then because if I was refunded, that means yall was credited but yet Im still paying installments??? Something not adding up!!! So with the rep I spoke to today he told me that a CHECK had to be cut to the billing address and that it hasnt been made yet and told me that he put in for a new check to be sent to my billing address I smell BULLSHIT!!! So now Im disputing this with my bank, I will NEVER do business with this company or PayPal again because the way they run their business is VERY questionable!! Seek help and STOP playing with people money!!! Oh I forgot to mention the SAME thing happened to my sister and Jcpenny kept giving her the run around as well on when shell get refunded ( she to used PayPal) I wish I knew what she went through because I most definitely would never purchased ANYTHING from this company.
    Mar 20th, 2024

  • Ebony Nalls


    Mar 8th, 2024

  • Michael Tobiasz


    Feb 11th, 2024

Read Our 1023 Reviews

About
JCPenney

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Greendale, WI to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Contact Info

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for JCPenney?

A The phone number for JCPenney is: (414) 421-6900.


Q Where is JCPenney located?

A JCPenney is located at 5350 S 76th St, Greendale, Wisconsin 53129


Q What is the internet address for JCPenney?

A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/wi/greendale/clothing-stores-greendale-wi-1940.html


Q How big is JCPenney?

A JCPenney employs approximately 20+ people.


Q What days are JCPenney open?

A JCPenney is open:
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM


Q How is JCPenney rated?

A JCPenney has a 4.0 Star Rating from 1023 reviewers.

Ratings and Reviews
JCPenney

Overall Rating

Overall Rating
( 1023 Reviews )
472
250
178
60
63
Write a Review

Diane on Google

image Specifically went to picture studio. Extremely disappointed. Old props, 2 backgrounds and definitely did not get a great shot!

Business Response on Google Mar 31st, 2024
Hello Diane. We are sorry to know about your experience with us. Your feedback is valuable for us. We will share the feedback with the concerned team and improve it. We hope you will give us another chance to make things right for you. Thank you for being a valued JCP customer and stop back in soon!

LaTasha M on Google

image Nice sales and plenty of clearance sales, the workers were very nice. They have a nice cosmetics department good item selection


Tasha on Google

image Dont do business with this company using PayPal I made a purchase back in February but the items was no longer needed Not only did they REFUSE to cancel my order when I called the store directly due to me using PayPal (despite it being AFTER the date they stated in the email that my order would be cancelled automatically!!!) But I been on a run around for WEEKS on getting refunded. First the customer service rep ( called the 1800#) told me Ill be refunded and PayPal credited by the 15th of this month here we are nearing the 19th and STILL no refund! So I called today ( the 1800# again) and this time the rep was confused as to who said I was going to get a refund ummm what the hell do you mean??? I paid for something that I dont have so somebody better give me a refund!!! PayPal was NO help, I sent them proof that my order was cancelled and that I never went to pick up the order but they sided with Jcpenny and stated that Jcpenny showed proof that I was refunded. So I ask PayPal to show me the proof then because if I was refunded, that means yall was credited but yet Im still paying installments??? Something not adding up!!! So with the rep I spoke to today he told me that a CHECK had to be cut to the billing address and that it hasnt been made yet and told me that he put in for a new check to be sent to my billing address I smell BULLSHIT!!! So now Im disputing this with my bank, I will NEVER do business with this company or PayPal again because the way they run their business is VERY questionable!! Seek help and STOP playing with people money!!! Oh I forgot to mention the SAME thing happened to my sister and Jcpenny kept giving her the run around as well on when shell get refunded ( she to used PayPal) I wish I knew what she went through because I most definitely would never purchased ANYTHING from this company.

Business Response on Google Mar 17th, 2024
Hi Tasha, we are sorry to hear about your experience, and we want to make this right for you. Please call us at 1-800-322-1189, and one of our associates can help you.

Ebony Nalls on Google

image

Business Response on Google Feb 24th, 2024
Hello Ebony. Thank you for the 3-star review. We are happy to hear that you stopped into to shop with us. We hope that you were able to find some wonderful quality items at great prices. We enjoyed having you shop with us, and we hope that you will shop with us again soon. Thank you for being a valued JCPenney customer.

Michael Tobiasz on Google

image

Business Response on Google Feb 17th, 2024
Hello Michael! Thank you for the 4-star review. We are so happy to hear of your wonderful shopping experience with us. We hope that you will keep us in mind this Spring and Easter season. Did you know the best way to stay up to date on our latest promotions and coupons is by checking us out JCPenney.com? If you do, you will never miss a sale! We appreciate your loyalty and support to our company. Have a great day!

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Overall Rating

Overall Rating
( 1023 Reviews )
472
250
178
60
63

Write a Review

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