Capital Credit Union

I have been a member for many years. I have had great service on Taylor street, friendly staff who are so helpful.
Jun 6th, 2022

Although my husband and I dread the line up, we do appreciate the friendly gals at the window who help us with our accounts. They have never been rude to us :)
Oct 15th, 2021

I am really disappointed in this bank.gave me a lot of emotional distress. Literally wouldnt even give one star if I had the chance. You cant even get a hold of a teller? The worst customer service ever! they keep transferring you to people and it goes to voice mail that they never see. Typed my social security number wrong and had other mistakes that I had to go fix myself. I had to go inperson for everything and its so much time consuming.
Sep 5th, 2021

Aug 30th, 2021

Became members over a year ago. Have done many transactions with them but low and behold, deposited 2 checks via mobile deposit, into account and recieved 2 emails. One stated a 2 day hold (no big deal) upon the second deposit and 2nd email it then stated both funds would be held for 8 days! Little difficult to pay bills when they put a hold on deposits for 8 business days, especially with the technology we have now days. Oh and get this, check the bank that the checks were drawn on and they cleared and funds transfered to the credit union the very next day. What kinda games are they playing at this credit union? The minutes those funds are in the account, everything will be drawn out and CLOSED!! Everyone knows at least a hundred people and they will all know how I feel about the games this credit union plays with peoples money. I will happily take my business elsewhere. In response to their reply, no need to call as that has been done twice now. Both times on the phone same runaround. Definitely NOT what your billboards and commercials say "WHATEVER IT TAKES " it is a complete fabrication in your minds!! More like a bank than a Credit Union. I'm OUT!
Jun 14th, 2021