Downtown Auto Service

C. Violet Meyer _{on Google}

Mar 28th, 2024

When I broke down on the way to work, with axle and ball joint malfunctions, they expertly navigated my meltdown over the phone and directed me to the tower they work with, making my morning as painless as could be under the circumstances. Great service, reasonable rates, great communication, and would recommend their repair work to anyone.

Alessandra Markowski _{on Google}

Mar 5th, 2024

This place is great! I highly recommend.
I know nothing about cars but I knew something was wrong with my car so I took it to a place that didnt feel right. So, I decided to bring it to Downtown Auto Service after doing some research. They delivered! From my initial call I was received with importance and Tyler definitely calmed my nerves and assured me they would help me and get everything done as soon as possible. When I went to drop my car off everyone in the front desk was so kind and caring. Great customer service!
When they quoted my car they called and explained everything in detail and sent it to me and told me to take my time to decide. No pressure which felt so peaceful. They truly had my best interest in mind.
After fixing my car, which was done super quick, they showed me everything they did and I ended up paying less than I was quoted.
My car feels so much better to drive. Im so glad I brought it to Downtown Auto Service. Its obvious that they care about people. I will be back!!

courtney pleasants _{on Google}

Jan 30th, 2024

I have had such a rough week with my car and my boyfriends car and was referred to this company from a friend. Tyler spent 15-20 minutes on the phone with me after he was just about to leave for the night to troubleshoot solutions with me until I felt better and had a good idea on what to do next. He was SO nice and understanding. I felt good hanging up about a crappy situation and will be going to Downtown Auto from now on.
Oh, and I just got off the phone with my car dealership before calling Downtown Auto and the guy was incredibly rude to me so talking to Tyler after that was a breath of fresh air.
Thanks so much!!