Evansville Ford Service

ALways a good Business to work with Services: Oil change, Tire rotations
Mar 26th, 2023

Mar 22nd, 2023

Went well Service: Oil change
Mar 21st, 2023

There was a lack of communication between the service department and parts. On 3/7 I had a mobile repair scheduled. That was canceled due to the parts not being in. Then I was rescheduled for 3/21. That was canceled because they said this service was complete on 3/7, according to their records. The truck was never serviced. Once this was all explained multiple time the service was rescheduled for 3/21 and completed. This all was not necessary and could have been much smother if communication was better on Evansville end. Service: General repairs & maintenance
Mar 20th, 2023

I had my car in for oil change and rear brake replacement. When I had the car bag i noticed a smell of oil or gasoline. I called and the service tech stuff that was normal. 2 days later it still reeked and we were going to be traveling to Florida. I called again on the morning of the day we were leaving. I had to bring it in. They found that the service person left the oil cover off and it leaked into the manifold. They did get it smelling better but when I picked it up there was no apology. I would have thought that could have at the very least done that. They could have offered some discount on a future service. It was a big inconvenience. Services: Oil change, Vehicle safety inspection
Mar 8th, 2023