Kunes RV of Elkhorn

From our first visit to look at camping trailer models and amenities to taking our new Delta 262RB for its first trip Kunes has there for us. TOTAL customer support that couldnt be better. I would recommend Kunes to anyone searching for a RV. Kunes will be there for you from the beginning throughout your great experience of RV ownership.
Apr 11th, 2024

Strolled the lot in my car, checked out a few toy haulers
Apr 5th, 2024

Lies, lies, and more lies! Abysmal service - worst service I've ever experienced! Purchased a used 2021 camper last summer (2023) from Kunes in Elkhorn and noticed some small leakage which seemed to be coming from the outdoor kitchen (which we never used) only a couple of months later. Dropped off the camper in early November and was promised that they would store it indoors and that they would look at it within two weeks. Called them after Thanksgiving and was told that they needed two more weeks. I asked again if it was stored indoors to prevent any further leaking and they told me it was in Building D. Called again before Xmas and was again told they needed two more weeks and again I was promised it was still stored indoors "In Building D". I drove out to Kunes on Friday, March 15th because I was was getting concerned that something bigger was going on and was told that they have been through a lot of turnover and "were working to get their reviews better" because they knew that their service was bad. I told them that I wanted to see my camper but was told that it was "in building D which was on the other side of town and nobody was over there". They promised me that they would pull it in on Monday morning and I would "for sure" get a call by Monday afternoon. Reluctantly I trusted them. I was told by everyone I spoke to again that there was a lot of turnover and they knew they had a lot of bad reviews and were trying to fix things. On Saturday March 30th I drove down there again and was insisting on seeing my camper. That's when I was told that they don't have inside storage and "Building D" was a secondary maintenance building about 2 miles away (not on the other side of town). I spoke with Clay (the General Manager) who was absolutely useless. He blamed everyone he possibly could and ran around trying to figure out who could "take care of me". He refused to acknowledge or apologize for the multiple people that lied and misguided me over a four month period. I would NEVER buy anything from Kunes and for sure would never ask them to service anything or you may never get it back!
Apr 5th, 2024

Very nice people to deal with. Went above and beyond the average dealership. It was a 400 mile drive but well worth it.
Apr 1st, 2024

Man these guys knocked it out of the park! Gave me a deal I couldnt turn down, detailed and had the toy hauler looking pretty and gave me a top to bottom walk thru so I know exactly how everything works. Carl, sales, and Eric, finance, were courteous and professional every step of the way and I cant say enough good things about my experience. I will be buying every RV from these guys moving forward. If you want a 5 RV with 5 service, go to Kunes in Elkhorn.
Mar 23rd, 2024