Erbert and Gerberts

Stale bread ran out of cheese
Apr 6th, 2024

Waited over an hour for a cold tiny beacon sandwich, way to salty, bread was terrible... Not good at at all...
Mar 26th, 2024

We're going to have to go people friendly
Mar 16th, 2024

I order through Uber eats and have always had a decent experience. Today I ordered Uber delivery was excellent as always, but my sandwich showed up on stale bread that was cracked and falling apart. My sandwich had two pieces of meat on it. The roast beef was brown and dried up. I requested extra onions and lettuce. There were a few slivers of onions, the lettuce was brown and red. The rice crispy treat was stale. The rice crispy had no texture at all, and had taken on the flavor of oil and butter. There was a thin layer of chocolate and peanut butter on top that tasted like it had been watered down. I removed Erbert and Gerbert from my favorite order list today. Disappointed, it was like taking $15 ripping it up and throwing it in the trash.
Jan 22nd, 2024

The only thing this place can be consistent about is messing up my order every single time I go here. I was very sick and starving so I placed an order for delivery. I ordered a chicken and bacon sub and received a sub with dry, nasty rubbery ham, mayo and lettuce. The bread was also dry and seemed old rendering the sandwich inedible. I called right away and all they could offer was to mail me a coupon for a free sandwich. I never got the coupon. Beyond that, I ordered 2 bowls of broccoli cheese soup. Both bowls had burnt big chunks of soup. I was incredibly disappointed that I had spent $30 on a meal that was gross and not what I wanted. I will never use this location again.
Jan 15th, 2024