Mayo Clinic Store - Midelfort

Terrible store. I was trying out a CPAP machine, and was not allowed to return it until I signed a form with things I don't agree to. They charge more than 10 times what other retailers charge, and if you're renting a machine, they'll still charge you $1,000 for a few pieces of plastic. Even with insurance paying 80%, this place is more expensive. They also charged over $40 for filter pads I could buy on Amazon for under $3 shipped. Without informing me of the options, they upsold me a heated tube that I can't return. It makes one wonder how *they* sleep at night.
Jan 20th, 2024

Marie Bird was very helpful on assisting with a Phillips CPAP Dreammaker app.
Nov 27th, 2023

This message is for Delaney G. I would like to give Delaney a huge THANK YOU for turning in my phone when she found it today . I had taken my phone out of my pocket when I used the restroom at the Clinic this morning, and discovered it missing when I went to 2nd floor for my doctors appointment. I asked one of the women working at the desk to please call downstairs to see if my phone was still in the restroom. It wasnt. I was very worried until one gal let me know it had been found, and was waiting for me at the hospital side information desk. You can imagine how relieved I was, and still am SO very grateful to Delaney G. for her kind , and very thoughtful actions this morning. Thank you Delaney G. SO much. You are definitely my hero!!! Deb S.
Sep 21st, 2023

Kris Berger was so so helpful. She took great time and patience to help me
Jul 20th, 2023

Friendly and knowledgeable staff that offer free drop shop for supplies and able to bill my CPAP products. Plus they offer several different product lines.
Jun 14th, 2023