Almost Family

Grateful for this service connection through the VA. The nurse Sue has been really incredible helping my family member with weekly med management and vital checks over the past few months. I don't live in town, and she takes time to check in with me by phone before/after visits if something is out of the ordinary. My family member is still fairly independent, and this level of service has been a good match for him and also offered an opportunity for increased social engagement.
Mar 26th, 2022

This is a very crooked home health agency. I thought it was dishonest how they treated my loved one. I recommend going elsewhere.
Feb 20th, 2022

When they show up, they provide excellent care. But they habitually cancel, often without notification or rescheduling. They seem to have a staff retention issue, which is indicative of greater issues. If you are looking for homecare, i would advise to look elsewhere.
Sep 25th, 2020

I'm a current, soon to be ex-, client. I've been with Almost Family around 7 weeks. In that time I had 3 times where the worker never showed and I received no call from the office or the worker. They have no backup plans. The communication is bad between the office and the worker. The client is just left to sit and wonder what's going on when no one shows up. They do not notify people when there's a problem. The client is expected to call and figure out what's going on. This kind of business is totally unacceptable when services are being provided to elderly and disabled people. I could excuse it if it happened only once or maybe even twice, but the third time is indicative of a BIG problem with the business. I would not recommend this service to anyone. Ever.
Apr 4th, 2021