Eau Claire Nissan Service

Great service with prompt appointment adherence.
Nov 22nd, 2023

Called for service of my Nissan Ariya. Prompt, courteous and professional interaction. Got an appointment that was convenient.
Oct 25th, 2023

Dec 22nd, 2021

CUSTOMER SERVICE FAILURE! Just wanted my tires rotated. The receptionist (women) couldn't even figure out how to check the millage on my truck. That made me uncomfortable. I just handed this lady my keys. Next thing i know the technicians are opening my hood and taking apart my air filter. When I told the short haired lady (supervisor im assuming) I just wanted my tires rotated she just acted as if i was just a problem she didn't want to deal with and said they always do that but failed to mention that when taking my truck before hand. The shop is built nicly and the MECHANICS did a good job but im not impressed with the 2 women who worked the front of the shop. Next time I'll find a different shop.
Aug 16th, 2021

Girlfriend had her car towed here when it broke down and I was out of town. I called simply asking if they had checked the battery as easy as that is, because I knew it was a 5 year old battery. I was told by the mechanic that the diagnostic test showed the ECU was out. When i asked if the battery was checked i was met with degrading talk saying he had been a mechanic for however many years yada yada yada and of course he checked the battery. Long story short I called up a local mechanic and had them tow it to his place and check the car out. Ended up being a loose wire to the battery, that was it. Giving a 2 review star because they did reimburse us the check for the diagnostic check ($130 some dollars for a guy to plug in a reader and give me a false reading and say I need a $1000 dollar job to fix the car without checking the battery first) which was nice of them at least.
Feb 16th, 2020