Arby's

Ryan, who I was later notified was the store manager, was extremely rude while going through the drive-thru this evening. I won't go into all of the details of the many levels of disrespect that took place, but I will say that this was my first time at this location and it will be my last until that manager is no longer employed there. He ended our interaction at the window by flipping me off! I did speak to the district manager who assured me that he is going to handle the situation and apologized profusely. I understand that we all have bad days here and there, but as I'm reading these reviews it doesn't look like this is the first time that this person has made a customer feel unwelcomed and disrespected.
Apr 9th, 2024

Mar 25th, 2024

Some things are sacred in the fast food industry. One of those is ketchup. The ketchup here is clearly cut DEEP with water. Im not even saying a little water wouldnt be acceptable. I get it. Youre trying to save some cash. This ketchup is probably 50% added water. It literally sloshes around in those little white paper cups. Pretty gross and Id say its not helping the crinkle fries experience in the least. The food is good, the condiments at this location are a big swing and a miss.
Mar 3rd, 2024

Feb 27th, 2024

Feb 14th, 2024