T.J. Maxx

I wish a zero star review was an option. I got a comforter as a gift from my mom on 3/29/24 and didn't like it so I tried returning it today 4/4/24 (within less than a week of purchase). I get in line and a younger cashier starts helping me, and asked what was wrong with the item, I said I just didn't like the fabric. The cashier next to her jumps in and immediately says "there's a stain on it IT LOOKS LIKE BLOOD WE CAN'T RETURN IT". I was shocked by the accusation, but also the fact of what she was accusing the "stain" to be. I told her it wasn't blood, but it was raining outside and my dogs were in the car they must have stepped on it. Mind you, the "stain" was on the protector the comforter came in, not the actual comforter. I couldn't understand why she was being so unhelpful and why she got so aggravated as if the item being returned was coming out of her own paycheck. So I told her I would go somewhere else and return it and she said she would "email" all the other stores so they wouldn't accept it. I went to another location and successfully returned the item, no questions asked. I called back the Brookfield location to let the manager know of how I had been treated and that she should let her employee know my return was okay.
Apr 4th, 2024

Feb 15th, 2024

Jan 31st, 2024

Annette in jewelry is very rude and unpleasant. She should be released from her position for poor guest experiences. She was rude last time and even worse today. When I asked her name at the register the cashier did not seem surprised and the guest next to me mentioned she was rude to her as well. Please do something about her poor customer service. It is a great store otherwise and everyone else is always so friendly there. Annette does not fit in there!! I'm sure shes probably mean to her coworkers too. What a shame. When she is gone it is 5 stars for sure!!
Jan 19th, 2024

They have a large variety of Easter items from decor to blankets. Not so much for Valentine's or St. Patrick's Day.
Jan 17th, 2024