Holiday Inn Express & Suites Beaver Dam, an IHG Hotel

Thank you for your perfect rating! We strive to consistently provide exceptional service and experiences to all our guests. We hope to welcome you back soon for another wonderful stay.Sincerely,Elizabeth WoytGeneral Manager

Dear RhE"R",Thank you for sharing your experience with us. It’s heartening to hear that you found our hotel to be an interesting site, despite the ongoing renovations. We strive to ensure that such improvements cause minimal disturbance to our guests, and your feedback reassures us that we are on the right track.We're delighted to know that you appreciated the cleanliness and comfort of our hotel, along with the top-notch service provided by our desk and breakfast teams. Our staff is committed to offering a warm and welcoming experience to every guest, and it's rewarding to hear we met your expectations in these areas.Regarding the accessible room provided, we sincerely apologize for the inconvenience caused by the bathroom door's design. We appreciate you bringing this to our attention. Please rest assured, your feedback has been forwarded to our management and maintenance teams for review and action. Our goal is to ensure all our facilities are fully accessible and convenient for all our guests, and clearly, this situation highlights an area for improvement.We are already taking steps to address the issue you've mentioned, aiming to prevent similar experiences for future guests. Your comfort and satisfaction are of utmost importance to us, and we are grateful for the opportunity to improve.Thank you once again for choosing to stay with us and for your constructive feedback. We hope to have the pleasure of welcoming you back in the future, where you can see the improvements made thanks to your valuable insights.Warm regards,

Thank you so much for awarding us a five-star rating! We're thrilled to see that you had a wonderful experience with us. While we wish we could hear more about what made your stay special, please know that your high rating alone speaks volumes and is greatly appreciated by our entire team.We're committed to providing exceptional service and memorable experiences, and your recognition motivates us to continue our efforts in excellence. Should you wish to share more about your stay or have any suggestions on how we could make your next visit even better, please don't hesitate to reach out.Thank you once again for choosing us for your stay. We look forward to welcoming you back in the near future for another exceptional experience.Warmest regards,Elizabeth WoytGeneral Manager

Hello Connie,Thank you for rating our hotel 4 out of 5! We're glad to hear that you had a positive experience with us. Your feedback is invaluable to us as we continuously strive to improve and provide the best possible service to our guests. If there's anything specific you enjoyed or any areas you feel we could enhance, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for an even better stay!Sincerely,Elizabeth WoytGeneral Manager

Hello Mark,Thank you for taking the time to leave a 5 out of 5 stars rating! We appreciate your positive feedback, and your continued business! If you have any specific comments or suggestions on how we can further improve our services, we would love to hear from you. Your input is valuable to us, and we strive to make every guest's experience exceptional.Sincerely, Elizabeth WoytGeneral Manager