WESTconsin Credit Union

Jan 5th, 2022

We have been members of Westconsin Credit Union all of our lives. They are an A+ Credit Union. They offer the best of everything, from their tellers, loan officers and everyone who works there. Everyone is very knowledgeable and helpful. We just love everything about Westconsin. I cant see us ever going anywhere else.
Dec 31st, 2021

4 thumbs down for Jeremy the supervisor and his "I refuse to help you" attitude. I could not be less impressed. I deposited a large check from a government grant to my business account. Because the check was over a certain amount they wanted to hold a significant portion of the funds for 11 days, however the business year for tax purposes ends in 15 days - leaving 4 days to appropriate the funds. Jeremy had the authority to adjust the limit. Rather than consider the circumstances and think of the customer, he flatly said no and refused further conversation, other than to say that he was busy and Id have to wait. Oddly, there are businesses who are not subject to this hold. I restate that the funds are from a government agency therefore there is little to no risk of the check bouncing. My business, however, is not important enough to Jeremy or the credit union therefore I will be taking it elsewhere. What a silly way to lose a customer as a bank - you are depositing too much money and we refuse to work with you based on the circumstances. As a business person, I know that the number one rule is "The customer needs to know that you care." Unfortunately, Jeremy does not agree. The ladies at the front desk are great, however. They deserve a raise.
Dec 18th, 2021

They are very nice and wonderful people
Dec 15th, 2021

Nov 16th, 2021