Erbert and Gerberts

I have ordered delivery numerous times with the E. College Ave. store. There is always something missing from my order. My family and I started taking notes on missing items from orders. Today and the bowl of soup that did not arrive marks the 17th time of 24 orders since we started documenting where something was missing. Sometimes it is as small as a pickle or cookie. Other times it is entire sandwiches or bowls of soup etc. There is not a lot of care that goes into delivering the correct order. The food is great. Employees and management are always apologetic for the miscues. I wrote a letter to the store two years ago when this started. I have started calling each time to get resolution. Once a manager brought the missing items, but usually my complaint is met with indifference or excuses. I work from home during the day and order from several other places...never issues like I have at the E. College Ave store. I am an easy going person...we are an easy going family...but after so many mishaps, we had to take a stand. We are out the food they did not delivery and the money lost.
Mar 23rd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 2/5 More
Feb 23rd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 More
Dec 9th, 2022

THE ONLY SUB SHOP I ORDER FROM!!!!!!!!!! LOVE THE CHILI AND NARMER SUB!!!!!!!!!!!!!!!! Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Nov 24th, 2022

The staff is friendly and it's a nice place for a quick lunch.
Nov 8th, 2022