Group Health Cooperative of Eau Claire

Wow, what heartless POS here. They think they are doctors and are telling us our doctor doesn't know what we need because they want go save money. I hope you all burn in hell as I watch my wife suffer and die because of you. Shame on you and you're absolute mockery of employees
Mar 2nd, 2024

Denied a pre Auth for a treatment that has been ongoing because they decided the treatment isn't "medically necessary". They would rather me be on a life long medication than get the treatment that was working. Even more frustrating because the treatment works best after 3 rounds. They denied my third round and are making me try 4 different medications before I can go back to the treatment my provider decided was necessary. Insane that an insurance HMO thinks they are a health care provider and they know best.
Feb 20th, 2024

Got the bill after a mental health hospitalization and they refused to pay for the last day of treatment. How does that help someone in a mental health crisis to end up with a big hospital bill despite having insurance? Never had that happen with another carrier.
Jan 12th, 2024

I never get to talk to a person of authority. I just talk to someone that passes the buck. Appeal process is a kangaroo court. Worst company ever, they should read and live by the mission statement. They care about profits and not the patients.
Sep 26th, 2023

If I could give ZERO stars, I would. This horrible, awful company doesn't care about people's health and doesn't want to pay out for medically NECESSARY procedures. Will argue with your provider about what is necessary and what is not because they know better than doctors ya know...this cheap company SUCKS!
Sep 15th, 2023