Hours

Saturday:
9:30 AM - 3:00 PM
Sunday:
10:00 AM - 3:00 PM
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM

Chamber Rating

Verified Member
3.9 - (18 reviews)
12
1
0
1
4

About
The UPS Store

The UPS Store #4843 in Wheeling offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Washington Ave Shopping Center.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (304) 242-9299.


Q Where is The UPS Store located?

A The UPS Store is located at 47 Washington Ave, Wheeling, West Virginia 26003


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/wv/wheeling/47-washington-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Saturday: 9:30 AM - 3:00 PM
Sunday: 10:00 AM - 3:00 PM
Monday: 8:00 AM - 6:30 PM
Tuesday: 8:00 AM - 6:30 PM
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:30 PM
Friday: 8:00 AM - 6:30 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.9 Star Rating from 18 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 18 Reviews )
12
1
0
1
4
Write a Review

k p on Google

image This store is the worst they won't even answer the phone and they can't say they are too busy to answer the phones because I was standing in this store watching them stand around an ignore the phone. The kids that work in this store do not like their job at all it shows. The colored hair kids completely ignore the phone when it's ringing and that's ridiculous if you don't like your job go find one you do like. Because ignoring the customers because you don't want to do your job is a no go. This store needs new workers that want to work at UPS knowing people will call about packages an not only that when I went to this store for a pickup they tried to tell me it wasn't there without even looking for it tried to tell me it was somewhere else so I'd leave but I made them check for my package an guess what it was in the store but they just didn't do their job an they didn't know what was going on. This is ridiculous
Not only that the delivery drivers do NOT knock on your doors to let you know and they will leave envelopes packages out in the rain without knocking to let you know so the wind doesn't blow it off or someone takes it. Worst ups services ever.

Business Response on Google Feb 8th, 2024
We're sorry to hear that your experience was not optimal. Due to increased volume from a closing return window date for one our larger, volume vendors, our store has been busy open to close the past several days. Our in-store staff is trained to handle our customers who are physically present within the business, to clean up all packages to be processed, & to not divert their attention to cut down on mistakes on outbound packages. Our center has a voicemail system, and when all is tidied in the center, we do respond to customer concerns pertaining to our location. We will speak with our staff member to clarify why there was difficulty in locating your package. The driver's are also not under our control & any complaints regarding their actions would need to be taken to our local depot for further quality review. Thank you for taking the time to leave your review & have a wonderful day!

Mary Renzella on Google

image

Business Response on Google Dec 20th, 2023
Thank you for taking the time to leave us a rating, Mary Renzella! See you next time.

Russell Banfield on Google

image

Business Response on Google Dec 28th, 2023
Thank you for taking the time to leave us a rating, Russell Banfield! See you next time.

Roger Wade on Google

image Always good prompt service. Bear is a great employee. all of the employees are dedicated to customer first service. THANK YOU ALL FOR MAKING UPS STORE GREAT!

Business Response on Google Sep 27th, 2023
Thank you for your continued trust, Roger Wade! At The UPS Store, we strive to provide the best service possible, and it's great to see that we have done so for you. Thank you for leaving us a positive review!

West on Google

image Mr. Jenkins is the best, very helpful and kind!

Business Response on Google Apr 25th, 2023
Thanks for the review, West! Jenkins is the best and we'll be sure to share your kind feedback.

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Overall Rating

Overall Rating
( 18 Reviews )
12
1
0
1
4

Write a Review

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