AAA Weirton Insurance and Member Services

I would not recommend this office for anything. So called sales reps don't return calls in our case for 7 days. When she finally did respond she couldn't explain why I was no longer receiving my discounts or why my rates increased. She simply suggested that she would go somewhere else for insurance. Lousy customer service. I don't even believe it is actually AAA insurance. You can't even pay your bill on AAA's website. Something is wrong with this office and employees.
Jan 14th, 2024

DO NOT use this AAA location for travel. Received poor service which ruined my family cruise experience.
Dec 28th, 2023

Maria was friendly fast and efficient!
Jul 31st, 2023

Didn't answer phone
Dec 11th, 2022

I live in Wintersville,Oh ,have premier plan with triple a. They replaced my car battery 4 months ago and car stopped running this month. After vs from triple a the problem was the battery. Now local triple a contractor is not allow to replace batteries in this area and no near garage was a contractor. So car was tolled to local garage and after numerous calls I have to pay 4 battery and they will reimburse us. Been a member 4 30 yrs and this was handled poorly. Reported complaint but no calls yet from manager 4 this. Amelia DeBias
Jun 6th, 2022