Holiday Inn Express & Suites Charleston-Southridge, an IHG Hotel

Employees were wonderful
Apr 9th, 2024

I absolutely loved it! Reasonable price and great indoor pool with tons of extras! The staff were awesome! That breakfast was hands down the perfect start to a prefect day..Thanks Bonnie for working so hard to feed us lol
Mar 31st, 2024

Stayed here during their renovation, can't say I noticed anything except a lack of parking due to having construction materials in the back parking lot. Most slots were filled, but even late, there were one or two still around, so the motel wasn't so full you couldn't park. I was in after 6 pm, and out by 7 am, so I can't say any construction noise bothered me either. I dropped a star on location for one reason only: If you love the smell of steaks, this is the hotel for you. It is located adjacent to TWO steak houses, and you know it. If you are a vegan, vegetarian, or trying to be, you might want to look elsewhere... You can't smell the odor in the rooms or anything, but as soon as you step outside... someone is grilling. Yum. Room was nice, HIE normal. Hot shower, big bathroom, comfy bed. Heat/AC worked, and was fairly quiet. 3rd floor room, heard a few noises from the floor above, but not too bad. Best part of the stay were the amenities. Not sure if they were trying to make up for the renovation by being extra nice, but.. Free snack and drink coupon was much appreciated, the cookies looked tempting (but I did not try one). Breakfast was above the normal as well... standard scrambled eggs, bacon, biscuits/gravy, cinnamon rolls, etc., but they also had little containers of cut fruit (like Dole fruit cups) which were a very nice offering too. Wish more hotels offered those! Things to improve? Have some brown sugar out for sweetening toast/cereal/coffee, etc., some of us like the darker sugar for breakfast items. Also, have your staff check the shampoo/soap bottles. If you are going to secure those in the shower for us, they should be checked between guests for being full, or partly full. This is the third hotel I've been in over the past year or so, where one or more were empty. On the bonus/plus side, I enjoyed having the option to use the Dove soap and mini bottles provided, so.. 5 start still on that.
Mar 24th, 2024

Staff was very friendly and nice, pool was cold and the rooms were very small. Rooms: Rooms were very small.
Mar 13th, 2024

Mar 8th, 2024