HCS AT HOME INC.

Mar 10th, 2024

Great service very dependable people .
Jul 6th, 2023

I absolutely love this company. I have never had an issue. Matter of fact I live in Upshur County and they brought me oxygen and kept in contact with me to see if I needed anything else. They are the best. Customer Service is very polite and helpful. If you had a bad experience maybe you should give them another try. People do make mistakes we are not perfect.
May 6th, 2023

Great service ! Very polite and professional. Speedy delivery of my supplies. No issues would highly recommend for all your health care needs.
May 1st, 2023

Healt (doesn't) care (problems, not) Solutions company charged my father for oxygen supposed to be covered by Black Lung fo 6 months. I finally had to help stop payments from the bank. They never reimbursed him even though they admitted their employee should not have asked for a check to attach to his account and he should not have been charged and they were wrong. They only looked at Medicare and not secondary insurance. Of course, the local Morgantown office states they are not responsible for what the corporate office does. Customer service is laughable! Hours are lost with no resolution at both local and corporate level. My Dad didn't know he should not have given them anything and they took advantage of him. Now they are saying they have lost their contract with UMWA, ie Black Lung, and he will have to start paying for oxygen (again). They have notified me, to which I have said tough luck! They should not pull his oxygen until someone else can provide it. They do not feel responsible, even though they lost credentials. Now they have called him and will pick up his oxygen after harassing him about need to pay. He does not understand and told them to come and get their machine which means he will go without his oxygen. He is on fixed income. They clearly prey on vulnerable people. I do not recommend. Attorneys are expensive and they know this. Law suits take time too! It's easier to harass people, which they do shamelessly. DO NOT USE THIS COMPANY. In fact, RUN, don't walk away!
Nov 13th, 2022