Cheat Lake Heating & Cooling LLC

Grant Franklin _{on Google}

Nov 15th, 2023

I dont get the negative reviews. Have used John numerous times over the years. Excellent technician, super friendly, will come out to your house any day, any time, any holiday. Fair pricing. Honest and trustworthy. Never had a problem he couldnt solve. Highly recommend.

Rachel Boz Gibson _{on Google}

Apr 10th, 2021

John came in an hour, diagnosed the problem and fixed it the next morning when he could get the part. Thank you! Service: A/C system repair

Karen Brock _{on Google}

Mar 23rd, 2020

Came out never addressed issue which was water in basement due to unit not working charged 220.00. Told unit was dirty and needed refrigerant. Even asked me if I had power tools??? I told him I would have to wait a few days to pay for refrigerant. Came out less than a week later to put in refrigerant. Charged me 530.00 including a $75 fee for assessing the issue. 2 hrs later system froze I called him he wanted 75.00 to come look again. I hung up! He left message indicating he would reduce t 34 to come look and that he cant work for free. I had another company come out and they advised he had put in wrong gas and system is now needing full replacement. The label on machine was not faded and there is no reason for him to have put in the wrong gas!!! I am out 750.00 and now I need a new air conditioner/new heater and new watertank

Rula Altayyar _{on Google}

Feb 24th, 2020

He is an honest man and he diagnosis the problem in my cooling system
quickly and he advice me to change filter at lest every three months
again thank you John .

Michelle Turley _{on Google}

Jan 28th, 2020

I called John last Saturday evening at 9.55 pm after realizing my condenser fan was not spinning and my house was starting to heat up. After explaining to him the little bit of trouble shooting I had done, he decided it was more than likely the motor and schedule me for 11am the next day ( Sunday).
He showed up a little early, checked to make sure it was indeed the motor and got right to work. He took the time to explain some things to me as he was working, which is comforting. He definitely takes pride in the work he does.
After making sure everything worked, we settled up and his prices, even for weekends is very reasonable! ( I spoke with a few friends that got the exact same things fix on a weekday and were charged far more than I was.)
It took quite awhile for my house to cool down ( it was hot and humid and my ac had obviously been malfunctioning for at least 24 hours) but my husband was concerned and called John. John went over a few things, answered all his questions and of course if needed he was available to come out again. Eventually the ac expelled the heat that had built up.
To follow up, I got a phone call Monday mid morning from John just making sure that the house had cooled and all was good! Let me just say WOW, John is A+++++ in my books, it was nice to not just feel like another "job" he really has that old school sense of customer service and pride in his business, and it was refreshing!
If we ever need HVAC work again, I will not hesitate to call John, I am sold on his professionalism, knowledge, efficiency and customer service.
Thank you again John, you are greatly appreciated!