Knights Inn Martinsburg

Thank you for taking the time to share your feedback about your recent stay at our motel. We value all customer reviews and appreciate the opportunity to address your concerns.We sincerely apologize for the inconvenience you experienced regarding the lack of tissues and insufficient toilet paper in your room. We understand that these are basic amenities that should be readily available, and we regret any discomfort caused.Please be assured that we take your feedback seriously, and we will immediately address this issue with our housekeeping staff to ensure that such oversights do not occur again in the future. Our goal is to provide a comfortable and convenient experience for all our guests, and we apologize for falling short of your expectations in this instance.If you had notified our front desk or staff during your stay, we would have been more than happy to promptly rectify the situation by providing you with the necessary supplies. We always strive to make our guests' stays as enjoyable as possible, and we regret that we were not given the opportunity to address this matter during your visit.We would like to make it right for you. Please feel to reach out to our management team at 304-267-2211 so that we can discuss your concerns further.Once again, we sincerely apologize for the inconvenience caused. We appreciate your valuable feedback and hope that you would consider giving us another opportunity to provide you with a more positive experience in the future.

We appreciate your feedback on our motel. We're glad to hear that you found our property to be dog-friendly. Your input is valuable to us, and we hope you had a comfortable stay overall.Thank you for choosing our motel, and we hope to welcome you back in the future.

Thank you for sharing your experience. We apologize for any inconvenience caused by the presence of spiders and the issue with the AAA discount. Your feedback is valuable, and we'll ensure steps are taken to address these concerns for a better stay experience in the future.

Thank you for your wonderful review! We're thrilled to hear that you enjoyed a clean, peaceful room and experienced excellent housekeeping service during your stay. We appreciate your kind words and look forward to welcoming you back soon!