Gateway Mortgage

Gateway Mortgage is easily the best company to work! Tyler Elkins was amazing to work with, and made the process easy and stress-free. You will not regret working with them for all your home buying needs!!!!
May 24th, 2022

We had the pleasure of working with Tyler Elkins and his boss Eric Smith. I cannot begin to explain how easy and quick they made this process for us. After fighting tooth and nail with Rocket Mortgage since November of last year, we made the decision to switch over to Gateway at the end of February and we close on our house Monday April, 4. Everyone was thorough with us, and very very helpful. All questions were answered, and we were kept in the loop for the whole process. I cant recommend Gateway enough.
May 12th, 2022

Eric Smith at Gateway Mortgage could not have been more helpful, easy to work with, and professional. I would HIGHLY recommend him (and do so to friends and family) for anyone looking to purchase or sell a home. Eric made the process so simple for us that people were shocked at how quickly and easily we went through purchasing our new home. Excellent experience!
Apr 2nd, 2022

Buyers beware! We had the unfortunate experience of working with Gateway Mortgage when selling our home in WV. Autumn McClelland was the lender working with the buyer on our house. I would like to give warning to anyone even THINKING about using Gateway if you dont want your confidential information shared- GO, better yet RUN,somewhere else. I am from a small town. There are no strangers. If I went to school with you, more than likely, my parents went to school with your parents and the same goes for my grandparents. Autumn told me and my agent in NC in two separate conversations on a between you and me basis that my buyer had financial issues, reported money he didnt have, asked his grandmother to gift him money to be approved for a home purchase, and eventually had to be put on his grandmothers account to finalize his purchase of my home. I knew this buyer! I know his wife, his in-laws, etc. I would be completely mortified to have my confidential information shared so nonchalantly. Autumn McClelland lied to me on multiple occasions. I believe every person is entitled to vacations theyve earned that time off. I do not believe one should lie to a consumer about completing tasks before vacation or while on a layover. When we were at our wits end, I contacted corporate offices for Gateway Mortgage. I spoke with Tammy and Eric who were both extremely helpfulbut it gets better! After speaking with them, Autumn McClelland, the lender on the loan, began sending me hostile text messages about contacting corporate! I am also appalled that Autumn contacted my agents company and called me a spiteful b*tch among other things. I am thankful Tammy and Eric put a new lender on the account and the sale of my home was completed June 18 (3 weeks late). I would strongly urge consumers to avoid Gateway Mortgage, specifically in Hurricane, WV.
Jul 26th, 2021

From placing an offer on the house to closing it was a total of 30 days , we were kept updated on our status and had no problems, I would recommend this Company for your needs , very knowledgeable about VA home loan processes
Nov 25th, 2020