Malav Shah, DDS

May May _{on Google}

Mar 24th, 2023

My 1st appointment with Dr. Malav Shah back in January was very pleasant. He was kind, welcoming, very informative and nice. His dental assistant Kishia (I hope I'm spelling it right) was so nice and made me feel very comfortable. From the moment she called me from the waiting area til I left she was so helpful. Dr. Shah took time to explain to me the different options I can consider and made sure to answer all my questions. I never felt rushed or any negative experience. My follow up appointment for my procedure was last Friday and as nervous as I was he was very patient. His assistant that day was Ashley and she was nice as well. I had some challenging extractions that day but Dr. Shah handled them. He made sure to check and ask if I was okay. He explained what to expect or what I may possibly hear during the procedure. After I was done he gave me very clear instructions on aftercare and what to avoid. I have another upcoming appointment with this doctor for the rest of the dental work I need done. Scheduling is limited because the doctor is very busy and I believe he also is a professor at the University but if you're willing to work with the schedule to get a kind & patient doctor then you may want to consider seeing Dr. Shah. I also want to add that the scheduling person (I wish I remembered her name) she usually is the one on the phone scheduling patients she is also so helpful and her phone manners are amazing. Despite how busy she gets I noticed everytime I have spoken to this lady on the phone she is always so warm, friendly and well mannered. Their front desk personnels are also great. From my experience they were very welcoming, quick in helping you with paperwork or processing payments and more. Oftentimes I've been to other offices were they don't even greet you and you just sit there for so long. But with this clinic so far I observed they call people to the front in a timely manner and get everyone all set for when they get called for their appointments. Overall, very happy with my experience there. Thankful for the good service.