Truist

Kristina Davis _{on Google}

Aug 27th, 2022

I would give it no stars if that was an option. My Roommate has banked for over 20 years at this bank. He subcontracts for Rocky Manchin @WCO. He is the reason I started banking here! We JUST NOW went to cash his weekly check from WCO that he has done EVERY WEEK for over the last 20+ years and have NEVER had a bit of trouble. But today, we had to go to Rocky Manchin's bank to cash his check after waiting for over 10 minutes to just be acknowledged that we were in the drive thru waiting to be helped and then told that the money was not in the account to cover the company check. My roommate and I both responded that we have never had to have funds to cash a paycheck from a company before? So we waited for another 10 or so minutes and asked her what the hold up was and she said that she was waiting for the bank manager to reply? Not sure what she was repplying to, but we told her to just give us the check back and we will cash it at Rocky's bank and WILL NEVER BE BACK HERE AGAIN! SMH! The rudeness was absurd. Not even talking with us about the situation or anything. VERY DISSAPPOINTED!!

Marilyn Childers _{on Google}

Feb 25th, 2018

Very courteous and efficient