Star USA Federal Credit Union

Mar 7th, 2024

The best serviceAlways fast and friendy !
Jan 11th, 2024

I just don't understand the bad reviews. We have had nothing but kind people, prompt service and they are there when we need them. They have money, we need money, they lend money, we pay them back. I'm sure if you don't pay them back the customer service may get a little less than kind so pay your bills.
Oct 15th, 2022

This company is terrible! Had a vechicle financed thru them that payments were set up on direct withdrawl thru bank acct. We traded this vechicle 3 months ago but every month since then the company has automatically took that payment out of our bank acct. We have called them numerous times over this with one excuse after the other. Twice they have finally sent a check to refund payment. We have signed a stop payment form that They told us would fix problem. They just took another payment out again this month. We went to the bank to have them put a stop payment on this which cost us $36 for their mistake! I will be contacting the Better Businesses Bureau & Attn General over this!
Aug 16th, 2022

The mananger is rude and this bank steals from the Elderly. My Grandfather withdrew some money here and went to deposit into his checking when he was told that one of the bills, a 100, was a counterfit. he took it back, i drove him, and called ahead and they said they would fix the issue. Instead when we were at the counter the manager came up, took the counterfit and said theres no proof they gave us the counterfit and he couldve had it made. He had the receipt. They would not reimburse him his money. He is a disabled 70 yr old veteran, i had to teach him to make a call on his cell phone that morning. How on earth is he going to produce counterfit bills? Awful, awful management, service and people. Thats no way to treat a man like him. He will be switching to Navy Federal.
Apr 20th, 2022