Bob's Heating & Air Conditioning

Tim Moses _{on Google}

Apr 11th, 2024

Bobs got me a quote in about 5 minutes.
Showed up on time and worked until the AC was installed.
Top marks!

Ali _{on Google}

Apr 3rd, 2024

For 2 hours straight their machine sounds like a Harley Davidson revving non stop. Its insane how its 2024 and you guys cant figure out how to do work without causing a disturbance throughout the neighborhood. Ive never seen/heard of an AC company making this much noise. Absolute disgrace and no consideration for others whatsoever.

Charlie Lipthratt _{on Google}

Mar 30th, 2024

Our home inspector recommended Bob's top get the furnace cleaned and inspected. Bibs was able to quickly work us into the schedule and complete the job. I would definitely call them again.

Jim Krigbaum _{on Google}

Apr 9th, 2024

We have been working with Bob's since we built our house nearly 30 years ago. Several years ago, we got a heat pump installed. It seemed to have annual repairs, and Bob's did a fine job at that, but then last year, the main board failed, and it was time to replace it. We got a bid from Bob's, but they no longer carried that manufacturer's products, so we got competitive bids.
Bob's bid turned out to be competitive, but one of the other technicians checked the manual and advised us that the size of the inbound pipes was too small per the manufacturer's recommendations. It turned out that the problems we had faced (nearly annual repairs) resulted from this installation error - apparently, all other units use a different size than the unit installed, so it was not caught until this other tech reviewed it.
We submitted the other tech's info to Bob's and asked them what they would do. Well, they agreed that they installed it improperly and REPLACED the unit WITHOUT cost to us! It was well out of warranty, but Bob's honored the quality of their installation and replaced the unit.
While it took some time to get the right unit working properly, they installed two units before getting one that worked 100% of the time!
All of this was done at no cost to us. Bob's and their represented manufacturers lost the cost of a new unit (2) and dozens of hours of labor.
They honored their service and their commitment to customer satisfaction. Today, when the system's fuse failed, they came out right away, replaced the fuse, tested the system, and did this without charge to us.
It is rare for a manufacturer and service company to stand behind their work beyond the warranty dates, but Bob's did, and we cannot recommend them enough.
Good job, Bob's, you are an inspiration to customer service beyond the warranty requirements!