Walgreens Pharmacy

I'm very disappointed with my Pharmacy experience here. I understand if they can't fill something that was sent to another Walgreens (an archaic system, not their fault). I said I would drive over to their location from the other in case I could get my doctor to send it and verified the closing time. The drive was only about 5 minutes away. The pharmacy team here said they wouldn't be able to fill it even if it arrived, although they still had time before closing and no one waiting. It's frustrating that I called ahead instead I was coming, just to be told when I arrived that they wouldn't be able to do anything. Where is the communication amongst their team? Also, I'm writing this about 5 minutes before closing and they're already turning off the lights and pulling down the shades.
Mar 27th, 2024

Good personal
Feb 11th, 2024

I was patiently waiting in line for over 10 minutes for medication prescribed by my dentist(it was busy, understandably..), clearly in pain and just wanting some relief, I was disrespectfully and rudly denied the "piece of paper" prescription that my dentist gave me... When I anxiously and surprisingly said that a "piece of paper" copy has been accepted by every other Walgreens I've been to, the pharmacy clerk annoyingly took it to a pharmacist and got clearance to accept my prescription.. Without an apology or explanation, the clerk came back to me and process my prescription, telling me with an attitude to come back later for it without any info... I understand the struggle and annoyance in her field of work right now, but this below-satisfactory experience is extremely unacceptable and doesn't help patients/customers try to have ANY sympathy for the workers.
Sep 24th, 2023

Why this pharmacy has to close midday for what Im assuming is lunches is ridiculous. Heres a thought stagger lunches you need more people there anyway because you have to wait FOREVER to pick up or refill a prescription. I wish Walgreens had standards for there pharmacys because this one is terrible.
Aug 9th, 2023

I called as my husband had missed getting medication for our 14 year old dog. Which of course doesn't make me happy, but I understand. I called Walgreens to see if the medication was still there to grab, apparently it had been put away because of lack of pick up. Again I understand, I asked if we could get the medication today instead of her time of tomorrow and the woman on the phone said well maybe but you did not pick it up, so I will have to see what I can do. I said Please- if I could wait I would never have asked because I know it can put pressure on the staff. She continued to make me feel awful, refused to tell me if they could actually fill it. I see from both sides, but Rebecca had very little compassion and continued to ask if I would get a text instead of just stating we can have it done by closing. This conversation was short, I would never allow my team to act so nonchalantly with anyone. Needless to say, I sure hope they don't treat people this way who may have forgotten to pick up meds.
May 24th, 2023