Columbia Credit Union Mortgage Loans
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200 SE Park Plaza Dr
Vancouver, WA 98684 - 360-891-4128
Hours
Chamber Rating
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Java Johnson
Infuriating. Disrespectful. Incompetent. Do you need to read more? Take your money and run. If you put your money under the mattress bedbugs will be more helpful and you will have greater degree of satisfaction than if you deal with these clowns.
Mar 15th, 2022 -
Scott Frangos
Always a great experience with the Credit Union for years. Three people in our family have used them, and we have had loans through them too. Highly recommended.
Aug 3rd, 2020 -
Spadlo Grimes
I have a mortgage with this derelict and corrupt organization. My bad. In trying to discharge the obligations of my loan I send a check in early. Early like on the 25th of the month when my mortgage is due on the first of the following month. Unsurprisingly these incompetent clowns have not posted my payment yet and today is the sixth of the month. I am not surprised. I am infuriated. I am sad that the people who work here, those who actually live in Vancouver and the surrounding areas, care so little for our community and our neighbors that they would support the policies of this credit union. Their advertisements that they are local are complete and bald face lies. Local means that you hire people in the surrounding areas to do the jobs that your organization requires. It does not mean that you contract with people outside of our state and then state that there are no talented people here in Washington to do the complex transactions that are part of loan servicing. I was absolutely stunned and amazed that their manager said that flat out. Statements like that are insulting to our neighbors. Insulting clients, neighbors and others is part of the standard operating procedure of this credit union. If you ask them questions in the lobby their customer service representatives will impugn your integrity, question your motives and slow your ability to do simple transactions. If you make inquiries online you will wait very long periods of time to hear back in the secure messaging area of their online presence. I kid you not when I say that these people advanced my request for help to no less than three different managers after I spoke with two tellers. 2 1/2 weeks elapsed before these folks found a paper form required to make the changes to my account. How is that efficient? How is that customer service? It isnt either of those things. It is obstructionist. It is incompetent. It is obviously reflective of their entire way of doing business. They have no respect for their clients or our surrounding community. Save yourself, your money and your time by banking anywhere but here.
May 15th, 2019 -
Thrashlxrd
Dec 4th, 2018 -
Arlena Kinnison
Jul 28th, 2018
Contact Info
- 360-891-4128
Questions & Answers
Q What is the phone number for Columbia Credit Union Mortgage Loans?
A The phone number for Columbia Credit Union Mortgage Loans is: 360-891-4128.
Q Where is Columbia Credit Union Mortgage Loans located?
A Columbia Credit Union Mortgage Loans is located at 200 SE Park Plaza Dr, Vancouver, WA 98684
Q What days are Columbia Credit Union Mortgage Loans open?
A Columbia Credit Union Mortgage Loans is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is Columbia Credit Union Mortgage Loans rated?
A Columbia Credit Union Mortgage Loans has a 2.4 Star Rating from 10 reviewers.
Hours
Related Categories
Ratings and Reviews
Columbia Credit Union Mortgage Loans
Overall Rating
Overall Rating
( 10 Reviews )Java Johnson on Google
Infuriating. Disrespectful. Incompetent.
Do you need to read more? Take your money and run.
If you put your money under the mattress bedbugs will be more helpful and you will have greater degree of satisfaction than if you deal with these clowns.
Scott Frangos on Google
Always a great experience with the Credit Union for years. Three people in our family have used them, and we have had loans through them too. Highly recommended.
Spadlo Grimes on Google
I have a mortgage with this derelict and corrupt organization. My bad.
In trying to discharge the obligations of my loan I send a check in early. Early like on the 25th of the month when my mortgage is due on the first of the following month.
Unsurprisingly these incompetent clowns have not posted my payment yet and today is the sixth of the month.
I am not surprised. I am infuriated.
I am sad that the people who work here, those who actually live in Vancouver and the surrounding areas, care so little for our community and our neighbors that they would support the policies of this credit union.
Their advertisements that they are local are complete and bald face lies. Local means that you hire people in the surrounding areas to do the jobs that your organization requires. It does not mean that you contract with people outside of our state and then state that there are no talented people here in Washington to do the complex transactions that are part of loan servicing. I was absolutely stunned and amazed that their manager said that flat out.
Statements like that are insulting to our neighbors. Insulting clients, neighbors and others is part of the standard operating procedure of this credit union.
If you ask them questions in the lobby their customer service representatives will impugn your integrity, question your motives and slow your ability to do simple transactions.
If you make inquiries online you will wait very long periods of time to hear back in the secure messaging area of their online presence.
I kid you not when I say that these people advanced my request for help to no less than three different managers after I spoke with two tellers. 2 1/2 weeks elapsed before these folks found a paper form required to make the changes to my account.
How is that efficient? How is that customer service? It isnt either of those things. It is obstructionist. It is incompetent. It is obviously reflective of their entire way of doing business. They have no respect for their clients or our surrounding community.
Save yourself, your money and your time by banking anywhere but here.
Thrashlxrd on Google
Arlena Kinnison on Google
Overall Rating
Overall Rating
( 10 Reviews )Write a Review
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