Pacific NorthWest Computers

Jon was a great communicator and a huge help with my busted External HD. He went out of his way to answer all my questions as well. Highly recommend.
Jun 27th, 2023

Jon is the bomb! Communicative, fair pricing, quick and great work.
Apr 23rd, 2023

Like some of the other commenters here, I selected Jon based on the reviews, and it being a small local business. I am so glad I did! Jon was absolutely fantastic. I brought my laptop in to him for some overheating and fan issues, and he was in contact with me throughout his whole process. He was flexible and understanding and able to explain exactly what was wrong and what he was doing to fix it. I will definitely be calling him first for any future laptop needs! Thank you for restoring my laptop to practically new!
Mar 23rd, 2023

Knowledgeable and efficient.  I an not a computer person and he gave me a clear, concise explanation and check up of my computer.
Mar 11th, 2023

My laptop crashed one day, which led to multiple bluescreen errors. The stopcodes displayed onscreen were different every time, which made troubleshooting an exercise in frustration. I contacted Jon for help; he suggested a number of things for me to try troubleshooting, free of charge. I was unable to diagnose the problem, so I brought it into his shop. He was able to figure out that almost all of my drivers were out of date, saving me much time and frustration, and was able to explain the issues to me in plain language; as he put it, I have a Chevrolet engine in a Ford chassis - functional, but not exactly orthodox. I really appreciated his patience and kindness! After he updated all my core drivers for me, I was able to determine that the issues I was having with audio, a secondary issue to the bluescreens, continued. Jon was so patient as we emailed back and forth trying to determine the cause. I ended up bringing the laptop into his shop a second time; it was another driver issue. But because my laptop's hardware is... uniquely configured, it's not something that would have been easy for me to fix on my own. It was well worth bringing in my laptop for a second look (and second fee); I have been able to enjoy music again! His prices are more than fair for the excellent customer service he provides.
Apr 24th, 2023