Fixoid - Vancouver

Today I brought my two laptops and my phone to Fixoid. The two young Gentlemen that were there were Aleks and Paul. Both were very polite and professional. Paul helped me with my two laptops and my phone. Both young men there very knowledgeable in their field Paul was very calm while answering my many questions and was able to answer them to where I could understand. I will be a return customer and I will highly recommend this establishment to my friends and family.
Apr 5th, 2024

They cleaned out my charging port and my speakers pretty good !
Apr 3rd, 2024

Great small business, the guy at the counter was very helpful!
Mar 20th, 2024

Talked to them on the phone about a problem I had with my pc. Came in same day and they fixed it immediately.
Mar 5th, 2024

EDITED: at the bottom, responding to owner comment Second time dealing with these guys and seems to be bait and switch each time. First time was about four years ago, I made an inquiry to their website about purchasing a used android tablet under $150 and was told "We have over a dozen different Samsung and android tablets in that price range, I recommend stop by and look at what we have, Im sure youll leave with one." When I got to the store they literally had ONE tablet in that price range and it was a kindle, so not what I wanted...a waste of time. I responded back to the email and never heard from them again Second time was today, the touchscreen on my daughter's 7" tablet has been very erratic, wasn't working at all yesterday and today would only sometimes work. After reading reviews on repair, I thought maybe they would better at that than they are at sales. I called them and explained and was told "Yeah, just bring it in and give us 5 or 10 minutes to try and diagnose the problem to see if we can repair it, and we'll give you a quote" I bring it in, she takes the tablet out of the case, scans the barcode and says "It will be $99 to take a look at it and if we need to replace the screen it's an extra $49". I really wish they would just be honest over the phone, if they would have told me the diagnoses was $99 it would have saved everyone's time. Fool me once, shame on you. Fool me twice, shame on me. Lesson learned EDIT: In response to the owner's reply, I would have accepted that IF the employee actually took even a second to have a "basic and fundamental" look. She literally picked it up and scanned it in, never once actually trying to use the unit, never checked any settings. Oddly enough the unit started working fine a few days later, glad I saved my $99 and I stand by my review.
Feb 25th, 2024