Brown's Quality Automotive Services

I had a very stressful situation with my car, they saved me and got me back on the road! Tears of joy were cried.
Mar 19th, 2024

It took a while, but the car was fixed that has run well. Unfortunately, something else has come up so back I come. Services: General repairs & maintenance, Auto engine diagnostic
Dec 16th, 2023

Good service. They were able to get our SUV in on short notice. However, they did forget to secure a radiator hose clamp. I was able to find it quickly and to secure it myself, no harm done. Even with that, we will use them again. Thanks.
Sep 2nd, 2023

Did a great job working on my jeep, and dealing with my horrible insurance company. Got us the best he could
Aug 29th, 2023

To start off, I do not recommend this shop at all. If the work they do is flawless then all is well but if they didnt get it right first time and you request follow up work.. be prepared for rude treatment and accusations of what did you do to the car after leaving the lot. The longer version- Ive been using this shop for the last 5 years with no complaints until my last few interactions. I brought my suv in for an alignment after some suspension work and tie rods. The initial alignment resulted in a steering wheel pointing towards 1 oclock letting go of the wheel and a pull to the right. When requesting a second look at it they wanted to charge a second alignment fee. When disputing paying for the same work twice they instantly started down the road of that is normal to the crown in the road ignoring the fact that I stated in all lanes. That followed by suggesting that i likely hit a curb. After numerous conversations they agreed to put it back on the rack at no charge. However through either incompetence or malice the alignment couldnt be completed and camber was at its max adjustment setting. Needing a second opinion I brought it to Toyota and they had the suv in spec with no issues at all.
Oct 23rd, 2023