Diamond Creations

This business has the most creative pieces of jewelry so much more than your chain stores. Personnel is informative, friendly and always willing to help to get that dream piece of jewelry. I have bought several items and could not be happier. I wish they would remain open for a long time for my jewelry fix
Mar 1st, 2021

I visited Diamond Creations in November or December 2020. At the time, they were having an inventory/close out sale. I was personally taken care of by Mr. R - the owner and jeweler of the company. He was extremely kind and helped me find a piece that was within my budget.
Sep 2nd, 2020

DO NOT BUY FROM THIS PLACE! Years ago I had purchased a ring and put it on layaway. I was told that I would be able to select a different ring of equal or lesser value based on my fiancés preference. The story then changed when they told me I could have it there on consignment for a percentage of the sale. The ring sat there for years and didnt move. Was told multiple times that it was almost paid off by various buyers but they all allegedly fell through. To clarify the ring never left their possession. Back in March I had a meeting scheduled to sort out the details, then the shutdown. No email reply from them for 8 months! Just left hanging with no information, well after the business re-opened. Fast forward to October, had to physically go in to get things moving. Sparse communication follow about a replacement ring. They basically were going to charge me for a whole new ring that was basically the same just a different style. Double the cost of my original purchase! This all came to a head when I went in this last week, frustrated and at the end of my rope. The conversation started with the manager where I respectfully expressed my extreme dissatisfaction in their customer service and wanted them to come through with what they promised. The owner then stepped in and thats where things went downhill. He was incredibly rude and argumentative while touting his resume and long time business experience. It was the worst customer service I have ever experienced, I have never been treated so poorly in my life. This entire time he wasnt wearing a mask and was within 6ft of me. When I ask him why he lost it and raised his voice, telling his employees to never do business with me again. He openly scolded his manager for being so accommodating to me. This was his way of getting out of what they said they would do. All around one of the worst experiences I have ever had. Steer clear of this place!!!
Jun 28th, 2020

I've been coming back to this jewelry for over 7 years now and will continue doing business with them because of the relationship you can develop with the staff and the owner. The quality is remarkable and what is even better, knowing the jewel smith who made the ring specifically for you. Highly recommend if you want to get one of a kind of exchange for your investment.
Jan 24th, 2019

AQ 12aq a mmj m
Dec 5th, 2018