TPSC

Mar 24th, 2024

I'm paying for insurance with them. I don't speak English and it's stupid that they don't have interpreters to help me in Spanish. I regret taking that insurance and they have terrible service. They make you wait a long time and in the end no one helps you.
Dec 25th, 2023

For the past 11 years, I have had excellent customer service with each of the ladies that work at TPSC. Most recently, I have had the pleasure to speak with Jessika regarding my situation. She always goes above and beyond to assist me with finding more about my policy. She is fun to talk with and works diligently to get answers from her colleagues if she does not have the answer. I understand the staff shortage they are having and can empathize with them, especially since C19 changed the employment landscape. I do appreciate the personalized experience I receive and not have to be transferred to several links before speaking with someone.
Sep 28th, 2023

Looong hold times, bad service. They will kick everyone in your family (except the the principal insured person) off your health insurance a few times a year if you don't fill out and return some survey they send out. Our doctors can't get ahold of anyone there either. To be fair, they take their main job very seriously. To worm there way out of covering anything they can.
Aug 18th, 2023

My new employment agency sent me for an interview which I'm completely competent with Word, Excel, Powerpoint and HR payroll systems. I also hold 15 years insurance benefits administran. Agency Informed me that i had to pass a psymetrics test after I passed the interview. I was not prepared for the test. Any agency I've worked with in the past has always tested me for skills. Neither TPSC nor my agency told me of the test. I rushed to get it done before Monday having received the email link late Thursday. I had no clue as to what the test entailed only that a previous job seeker had failed and if I didnt pass the test the job offer would end. Employers, please be transparent during the hiring process. Word of mouth is everything in the work field and businesses can be affected. I'm happy to move on as my Son said. .it's their loss.
Jul 12th, 2023