4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts

Good people working here. Went there to pick up some tires they are very helpful and before I knew it I was on my way with my tires.
Feb 23rd, 2023

One man helping a customer and the other two counter guys didn't bother to ask if I needed help while I'm standing with an item in hand until the other customer was finished that guy helped me. We were the only 2 customers in the store.
Feb 14th, 2023

I took my truck there to have some suspension work done. My truck was making clunking/popping noises afterwards. I took it back twice and was told both times that nothing was wrong. They told me to, drive it a couple thousand more miles. I took it to Khaotik 4x4 and they immediately noticed that a strut had been reassembled incorrectly and was actually missing a factory piece that was most likely lost by the mechanic and replaced with an incorrect washer they had lying around. The correct piece was ordered and the work was done over, properly this time. Also, apparently nothing was torqued anywhere close to specification despite my giving them a sheet with all of the torque specs on it. Addendum: After posting this review the manager of the store reached out to me. He reimbursed the cost of my repairs and also explained measures he took to prevent this from happening to another customer.
Feb 14th, 2023

Feb 13th, 2023

Please use anyone else to purchase gear for your truck. I havent gone out of my way to write a negative review in a long time. Ben at this store could care less about me as a customer. I ordered some running boards which came in a month later, not a big deal. Fitment wasnt correct so I ordered another set, was told I would get a phone call to confirm order. No call, a month later I check in and it seems like Im a pretty big inconvenience to these guys. Oh well, would rather find a local shop to support that isnt filled with people who hate their jobs.
Feb 3rd, 2023